Shindhu Kedia
Business Development Manager | Sales And Revenue Growth | Client Acquisition | Strategic Partnership | Market Expansion
Patna,BR
Summary
Dynamic Business Development Manager with 5 years of experience in sales growth, client acquisition, and strategic business planning. Demonstrated success in generating new business opportunities, strengthening customer relationships, and increasing profitability through data driven decision making and effective stakeholder management. Adept at negotiating contracts, leading business initiatives and collaborating with teams to achieve organizational objectives and long term growth.
Overview
5
5
years of professional experience
Work History
Business Development Manager
Shree Krishnna Iron
12.2024 - Current
- Developed and executed business development strategies to increase sales revenue and market share.
- Collaborated with cross-functional teams to align sales strategies, resulting in improved customer retention.
- Identified, qualified, and acquired new customers across construction, infrastructure, manufacturing, engineering, and industrial segments.
- Managed key accounts and maintained strong relationships with distributors, contractors, fabricators, and OEM customers.
- Negotiated commercial terms, pricing agreements, payment conditions, and long-term supply contracts.
- Analyzed sales performance metrics, revenue trends, and profitability to drive continuous improvement.
- Developed channel partners and distribution networks to expand market coverage and product reach.
- Maintained accurate CRM records, sales forecasts, customer data, and business development reports.
- Developed annual sales plans, revenue forecasts, and business growth initiatives.
- Ensured compliance with company policies, industry regulations, and quality standards.
Branch Sales Manager
ICICI Bank
08.2023 - 10.2024
- Led mortgage sales operations for Home Loans, Loan Against Property (LAP), and related retail lending products to achieve branch business targets.
- Drove customer acquisition through direct sourcing, referrals, channel partners, builders, and real estate consultants.
- Managed end-to-end mortgage sales processes, from lead generation, customer engagement, to loan disbursement.
- Developed and maintained relationships with builders, developers, DSAs (Direct Selling Agents), and channel partners to generate quality business leads.
- Conducted customer financial assessments, and coordinated with credit teams for loan eligibility evaluation and approval.
- Ensured compliance with KYC, AML, regulatory guidelines, and internal credit policies throughout the loan processing cycle.
- Monitored sales pipeline, conversion ratios, turnaround time (TAT), and customer satisfaction metrics to improve business performance.
- Conducted sales reviews, performance tracking, and forecasting to ensure the achievement of business objectives.
- Trained and mentored sales executives on mortgage products, sales techniques, compliance requirements, and customer relationship management.
- Organized customer outreach programs, property fairs, builder meets, and promotional campaigns to increase market penetration.
- Maintained accurate records in CRM systems, and prepared business performance reports for senior management.
- Analyzed local real estate market trends, competitor activities, and customer requirements to develop effective sales strategies.
Senior Associate Consultant
Infosys Ltd.
04.2021 - 08.2023
- Analyzed business requirements and translated them into functional and technical solutions aligned with client objectives.
- Collaborated with cross-functional teams, stakeholders, and clients to deliver consulting and technology transformation projects.
- Participated in solution design, implementation, testing, deployment, and post-production support activities.
- Conducted business process analysis and identified opportunities for process improvement, automation, and operational efficiency.
- Provided functional consulting support during system implementation, upgrades, and transformation initiatives.
- Managed project deliverables, timelines, risks, and stakeholder communications to ensure successful project execution.
- Facilitated workshops, requirement-gathering sessions, and user acceptance testing (UAT) activities.
- Coordinated with development, quality assurance, and business teams to resolve issues and ensure solution quality.
- Prepared project documentation, business reports, presentations, and status updates for clients and management.
- Supported change management initiatives, user training, and knowledge transfer activities.
- Ensured compliance with organizational standards, project governance, and quality processes
Education
MBA - Finance
Narsee Monjee Institute of Management Studies
Hyderabad, India 04.2001 -
B.Tech - Mechanical Engineering
Amity University
Noida 04.2001 -
Skills
Business Development
Sales Management
Key Account Management
Lead Generation
Lead Acquisition
Sales forecasting
CRM
Contract Negotiation
Customer Retention
Cross-Selling
Channel Partner Management
Strategic Planning
Timeline
Business Development Manager
Shree Krishnna Iron
12.2024 - Current
Branch Sales Manager
ICICI Bank
08.2023 - 10.2024
Senior Associate Consultant
Infosys Ltd.
04.2021 - 08.2023
MBA - Finance
Narsee Monjee Institute of Management Studies
04.2001 -
B.Tech - Mechanical Engineering
Amity University
04.2001 -