Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Travel Sales Executive
Fare Finder Pvt. Ltd.
11.2021 - 03.2024
Responded to customer inquiries, provided information about various travel destinations and booked reservations.
Handled travel arrangements for groups, couples, executives and special needs clients.
Negotiated with vendors to secure the best prices for flights, hotels and other travel services.
Built relationships with customers to encourage repeat business.
Customer Service Representative
Ienergiser
New Delhi
07.2017 - 04.2020
Answered inbound calls to facilitate customer service.
Provided excellent customer service to resolve customer complaints in a timely manner.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Demonstrated excellent communication skills in resolving product and consumer complaints.