Shingreithem A Khamrang
New Delhi
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Travel Sales Executive
Fare Finder Pvt. Ltd.
11.2021 - 03.2024
- Responded to customer inquiries, provided information about various travel destinations and booked reservations.
- Handled travel arrangements for groups, couples, executives and special needs clients.
- Negotiated with vendors to secure the best prices for flights, hotels and other travel services.
- Built relationships with customers to encourage repeat business.
Customer Service Representative
Ienergiser
New Delhi
07.2017 - 04.2020
- Answered inbound calls to facilitate customer service.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Education
High School Diploma -
Mount Carmel School
03-2013
Skills
- Relationship Building
- Customer Service
- Active Listening
- Problem-solving abilities
- Basic Mathematics
Languages
Manipuri
First Language
English
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2
Timeline
Travel Sales Executive
Fare Finder Pvt. Ltd.
11.2021 - 03.2024
Customer Service Representative
Ienergiser
07.2017 - 04.2020
High School Diploma -
Mount Carmel School
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