Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ashish Nair

Bengaluru

Summary

Dynamic and results-driven sales and operations professional with over 2 years of proven success in driving growth and delivering exceptional client experiences. Demonstrated expertise working with Google’s operations team and a leading Destination Management company, managing the complete sales cycle from initial outreach to post-sale support. Adept at relationship selling, building lasting client partnerships through tailored solutions and a relentless focus on customer satisfaction. Known for a strong work ethic, adaptability, and a passion for exceeding targets while maintaining operational excellence.

Overview

5
5
years of professional experience
1
1
Certification
4
4
Languages

Work History

Travel Sales Executive

TripFactory
03.2024 - 09.2024
  • Tailored personalized travel recommendations and itineraries according to individual client preferences and requirements.
  • Consistently achieved monthly sales targets of ₹20 Lakhs, averaging 6–7 successful closures per month. Successfully closed 20+ high-value travel packages to destinations like Turkey and Kashmir during tenure, demonstrating strong product knowledge, persuasive communication, and customer-centric selling strategies.
  • Stayed abreast of current travel destinations, encompassing cultural, historical, and practical insights.
  • Orchestrated comprehensive travel arrangements encompassing flights, accommodations, tours, and activities.
  • Guided clients through travel documentation processes, including visas and travel insurance.
  • Addressed client inquiries promptly and effectively, resolving issues to ensure smooth travel experiences.
  • Designed and implemented customized travel itineraries, consistently achieving high levels of client satisfaction.
  • Effectively resolved customer complaints, ensuring positive outcomes that led to repeat business or referrals from satisfied clients.


Nesting Mentor (Operations)

Regalix (Google)
01.2023 - 07.2023
  • Supervised a team of ten direct reports, overseeing their daily activities and performance.
  • Implemented continuous improvement initiatives to enhance product and process knowledge, optimizing day-to-day operations.
  • Enforced strict adherence to hourly appointments and scheduling slots.
  • Identified opportunities for representatives' improvement, delivering constructive feedback and coaching to foster professional growth.

Senior Associate Consultant

Regalix (Google)
12.2021 - 01.2023
  • Collaborated with analytics team to deploy tracking codes and establish conversion goals in Google Analytics.
  • Utilized Salesforce to meticulously track and manage client interactions from initial contact through to closure.
  • Facilitated seamless client transitions during the migration from Google Analytics to Google Analytics 4, providing guidance and support.
  • Conducted client training sessions on Google Analytics 4 features, functionality, and data interpretation.
  • Demonstrated a proven track record of effectively utilizing Google Ads and Analytics to monitor and analyze customer behavior on websites.
  • Managed high-value clients and advertisers, maintaining exceptional client satisfaction with minimal escalation rates.

Intern

Bombinate technology
02.2020 - 03.2020
  • Analyzed inquiries from the public across platforms like Quora to discern their core questions.
  • Leveraged a curated database of experts to obtain insightful responses to public queries.
  • Published optimal expert answers on the company's website to enhance information accessibility.
  • Maintained meticulous documentation of all internship activities for record-keeping purposes.

Education

BBA - International Business

New Shores International College

Skills

B2B & B2C Sales

Product presentation

Travel industry trends

Goal-oriented mindset

Teamwork

Tour planning

Negotiation & Closing Deals

Pipeline Development

Revenue & Target Achievement

Relationship Management

Active Listening

Time Management

Certification

12 in 1 Digital Marketing Course

Timeline

Travel Sales Executive

TripFactory
03.2024 - 09.2024

Nesting Mentor (Operations)

Regalix (Google)
01.2023 - 07.2023

Senior Associate Consultant

Regalix (Google)
12.2021 - 01.2023

Intern

Bombinate technology
02.2020 - 03.2020

BBA - International Business

New Shores International College

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Ashish Nair