Shinjini Mukherjee

Industry: Life Sciences and Healthcare

• Served liaison role between Project Team, Users, Configuration Team, Migration Team and internal groups
• Conducted numerous cross-functional design workshops with 60+ Participants to develop and confirm business requirements
• Owner of Issue Register (Feedback Tracker)
• Author and Reviewer of SDLC Documentation, User Guide and FAQ for the new Document Management System
• Developed new business processes and refined older business processes
• Led and facilitated global multi-continent (Asia, Europe, North America) conference room pilots for clients
• Developed test scenarios and test cases based on the requirements
• Drove sprint planning activities and ensured successful sprint Handoffs
• Worked closely with the Change Management Team to create training materials and develop communication strategies and content
• Played a Pivotal Role in Hypercare Sessions Post Go-Live
• Led a team of three and organised efforts to plan and execute the second release of the system
• Achievement: Recipient of Applause Award
• Actively participated in Impact Day and other Firm Initiatives

• Analyze data migrated from client on premise to cloud database, and then cleanse and transform the data using SQL to make it ready to develop business intelligence capabilities

Industry : Finance

• Interacted with geographically diverse business users – APAC and EMEA to manage the post go-live support of different ERP Source system
• Analysis of assigned issue about Oracle Apps or Discoverer reports including replicating the issue, solving the issue with strict adherence to SLAs (Service Level Agreement) deadlines
• Debugged, diagnosed, and fixed errors in PL/SQL Codes
• Preparation of Weekly/Monthly Dashboard Reports and presenting to Clients
• Involved in understanding the client requirements and making technical design documentation and solutions
• Developing and unit testing components
• Contributed to best practices for the business that contributed to time and cost savings
• Achievement: Received Star Team Excellence Award
• Volunteered with "Purpose for Life - CSR Activities