Summary
Overview
Work History
Education
Skills
Awards
Extracurricular Activities
Disclaimer
Timeline
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Shiny Anabel

Shiny Anabel

QA Engineer
Chennai

Summary

Detail-oriented Manual Tester with experience in E2E validation, speech recognition, including IVR testing using Cyara. Skilled in writing automation scripts, automated API tests with Postman, and SQL testing for data integrity. Proficient in analyzing business specs, developing test plans, and managing bug tracking with JIRA. Ensuring high-quality software delivery with a solid understanding of the software development life cycle.
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Overview

6
6
years of post-secondary education
4
4
Languages

Work History

Tech lead (QA)

Cognizant
8 2021 - Current
  • Strong knowledge and Experience in testing and performed E2E validation
  • Strong experience in testing speech recognition and DTMF
  • Experience in testing both Inbound and outbound test in IVR using Cyara
  • Enhanced application performance by identifying bottlenecks and optimizing code.
  • Have Experience writing automation scripts in Cyara Automation tool
  • Established coding standards to ensure consistent quality across the development team''s output.
  • Developed and executed automated API tests using Postman, ensuring robust functionality and performance for key application services
  • Conducted comprehensive SQL testing to validate data integrity and accuracy, writing complex queries for data verification and ensuring compliance with business rules
  • Strong in Analyzing Business Specs and Developing Test plans, Test scripts, Test cases, Test scenarios and preparing test reports
  • Experience in designing & reviewing Test cases, Test scenarios, scripting test scripts, Execution, Bug reporting and Bug / Defect tracking using JIRA
  • Good understanding of software Development Life cycle process.

Education

B.E (Computer Science) -

Kings Engineering College
Chennai, Tamil Nadu
08.2017 - 05.2021

HSC -

Carmel’s Matric Hr. Sec School
Trichy, Tamil Nadu
03.2016 - 05.2017

SSC - undefined

St. Joseph’s High School
Mumbai, Maharashtra
03.2014 - 05.2015

Skills

SQL

Awards

  • Awarded “Best Employee of the Month” thrice for outstanding performance, demonstrating exceptional technical support skills, customer service excellence, and consistent contributions to team success.
  • Earned numerous commendation emails from clients, showcasing strong client rapport and dedication to service excellence.

Extracurricular Activities

Scored B1 in Cambridge International Business English Presented Paper at International Conference ICIRMEEE 2019 Participated in Smart India Hackathon 2019 – Conducted by Govt. of India Won Prize in Science Olympiad Examination (State Level)

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge and belief. (Shiny Anabel R)

Timeline

B.E (Computer Science) -

Kings Engineering College
08.2017 - 05.2021

HSC -

Carmel’s Matric Hr. Sec School
03.2016 - 05.2017

SSC - undefined

St. Joseph’s High School
03.2014 - 05.2015

Tech lead (QA)

Cognizant
8 2021 - Current

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Shiny AnabelQA Engineer