Shipra Gupta
Relationship Manager
Kanpur
Summary
Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with 1.5 years' experience in Insurance Industry.
Overview
3
3
years of professional experience
Work History
Relationship Manager
BAJAJ ALLIANZ GENERAL INSURANCE COMPANY LIMITED
07.2022 - Current
- Worked with Corporate Business Group department (CBG) to facilitate communication and deliver personalized solutions to customers.
- Developed and cultivated lucrative relationships with MNC brokers and with corporate clients( new & existing) through effective communication and exemplary interpersonal skills.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Achieved goals for sale of group corporate products and services and exceeded performance metrics for customer service.
Business Research Analyst
SkillEnhanced
06.2021 - 08.2021
- Utilized statistical data from surveys and social media responses to increase customer satisfaction.
- Developed metrics to determine inefficiencies and areas of improvement throughout company.
- Analyzed metrics to identify effect-cause relationships between financial outcomes and marketed actions, raising profitability by 45%.
- Devised and evaluated methods and procedures for collecting data such as opinion polls and surveys to obtain data.
Education
POST GRADUATE DIPLOMA IN MANAGEMENT - Marketing Management And Research
INDIRA SCHOOL OF BUSINESS STUDIES, PGDM
PUNE 04.2001 -
Bachelor of Commerce - Marketing
JAGRAN COLLEGE OF ARTS, SCIENCE & COMMERCE
KANPUR 04.2001 -
HIGHER SECONDARY SCHOOL ( ISC BOARD) - COMMERCE
MERCY MEMORIAL SCHOOL
KANPUR 04.2001 -
Secondary School Certificate -
MERCY MEMORIAL SCHOOL
KANPUR 04.2001 -
Skills
Servicing clients
Portfolio Growth
Relationship Management
Negotiating
Power BI
Timeline
Relationship Manager
BAJAJ ALLIANZ GENERAL INSURANCE COMPANY LIMITED
07.2022 - Current
Business Research Analyst
SkillEnhanced
06.2021 - 08.2021
POST GRADUATE DIPLOMA IN MANAGEMENT - Marketing Management And Research
INDIRA SCHOOL OF BUSINESS STUDIES, PGDM
04.2001 -
Bachelor of Commerce - Marketing
JAGRAN COLLEGE OF ARTS, SCIENCE & COMMERCE
04.2001 -
HIGHER SECONDARY SCHOOL ( ISC BOARD) - COMMERCE
MERCY MEMORIAL SCHOOL
04.2001 -
Secondary School Certificate -
MERCY MEMORIAL SCHOOL
04.2001 -