Shipra Mishra
Noida
Summary
Dynamic Senior AR Executive with extensive experience at R System, adept in accounts receivable management and effective communication. Proven track record in optimizing receivables processes and enhancing customer relationships. A quick learner and team player, skilled in utilizing accounting software to drive efficiency and accuracy in financial operations.
Overview
8
8
years of professional experience
Work History
Senior AR Executive
R System
01.2017 - 02.2019
- Participated in training sessions to learn industry best practices in AR management.
- Assisted in maintaining accounts receivable records and documentation.
- Utilized accounting software for tracking and managing receivables data.
Senior AR Executive
Pacific BPO Private Limited
11.2016 - 12.2017
- Assisted in maintaining accounts receivable records and documentation.
- Utilized accounting software for tracking and managing receivables data.
- Participated in training sessions to learn industry best practices in AR management.
Customer Care-Voice Associate
Dell International Services
08.2014 - 11.2016
- Assisted team in managing customer inquiries and support requests.
- Participated in training sessions to enhance knowledge of product offerings.
- Supported daily operations by coordinating schedules and resources.
- Contributed to team meetings by sharing insights on customer feedback.
Billing Executive
Clara Swain Mission Hospital
Bareilly
02.2011 - 12.2013
- Processed patient billing information accurately and efficiently.
- Maintained organized records of billing transactions and patient accounts.
- Learned hospital billing software to input and track patient charges.
- Communicated effectively with patients regarding payment options and policies.
- Resolved customer inquiries regarding billing discrepancies.
- Maintained up-to-date records of all billing activities in an organized manner.
- Prepared invoices for customers based on product and service usage or flat fees.
Education
Bachelor Degree - Hotel Management & Catering Technology
Ram Institute of Hotel Management & Catering Technology (R.I.H.M.C.T)
Dehradun01.2009
Senior Secondary Standard (10+2) - Commerce stream
RBL Girls Inter College
Bareilly Uttar Pradesh03-2005
Senior Secondary Standard (10th) -
RBL Girls Inter College
Bareilly Uttar Pradesh03-2003
Skills
- MS Office (Word, Excel, PowerPoint)
- Internet optimization
- Interested in learning new technologies
- Positive approach
- Good listener
- Quick learner
- Team player
- Accounts receivable management
- Customer relationship management
- Payment processing
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Cash application
- Accounts receivable software
- Microsoft Excel
Accomplishments
- Worked with national social service camp for two years.
- Won award in debate competition on world tourism day.
Training Exposure
22 Weeks, Crowne Plaza Hotel, New Delhi, Front Office, Housekeeping, F&B Service, F&B Production, Human Resources
Principles
- Be a good finder.
- Make a habit of doing it now.
- Get into a continuous education programme.
Languages
- English
- Hindi
Hobbies and Interests
- Listening Music
- Cooking
Disclaimer
I hereby declare that all the information furnished above is true to best of my knowledge and I shall be responsible for any discrepancies found. I hope your organization feedback me a positive response.
Job Profile
- Making calls to US health insurance companies to get the claim status.
- Allocating work to team members.
- Managing team of 15 members.
- Maintaining update tracker.
- Providing floor support to team members.
- Keeping track of inventory.
- Identifying new issues in the process and taking them to client in order to resolve them.
Personal Information
- Father's Name: Late G.P. Mishra
- Date of Birth: 03/05/88
- Gender: Female
- Marital Status: Married
- Religion: Hindu
Timeline
Senior AR Executive
R System
01.2017 - 02.2019
Senior AR Executive
Pacific BPO Private Limited
11.2016 - 12.2017
Customer Care-Voice Associate
Dell International Services
08.2014 - 11.2016
Billing Executive
Clara Swain Mission Hospital
02.2011 - 12.2013
Bachelor Degree - Hotel Management & Catering Technology
Ram Institute of Hotel Management & Catering Technology (R.I.H.M.C.T)
Senior Secondary Standard (10+2) - Commerce stream
RBL Girls Inter College
Senior Secondary Standard (10th) -
RBL Girls Inter College
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