Shipra Pathak

I am very much found of exploring things and passionate about learning new things, have good communication skills, self confident Versatile Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.

TML Project – 10 months

Played a key role in end-to-end project coordination, including team management, data handling, and reporting Collaborated with cross-functional teams to ensure timely execution of deliverables, optimized workflows, and improved overall project efficiency Contributed to strategic planning and performance monitoring for process enhancements

Zomato – 3 months

• Managed onboarding and support for delivery partners and vendors, ensuring compliance with company standards. Streamlined communication between teams and customers, handled escalations efficiently, and contributed to service quality improvements. Assisted in implementing new SOPs for better operational control and customer satisfaction.

Gobolt – 5 months

• Oversaw logistics tracking and coordination between warehouses and clients. Implemented process improvements to reduce delivery turnaround times and optimize fleet performance. Provided detailed reports to senior management, highlighting key metrics and insights for decision-making. Supported vendor management and compliance checks across regions.