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Total of Ten years of IT experience in Business Analysis with heavy Property and Casualty background. Domain knowledge of Property and Casualty Lines of business (Personal Auto, Homeowners and Umbrella) and Commercial Lines (Business owners Policy, Commercial Auto, and Commercial Umbrella). In-depth knowledge of the Guidewire Admin System. Experienced with Guidewire Standard-Based Template (SBT) with different LOB’s. Very Capable of leading Inception Workshops. Very Capable Scrum Master and Business Analyst. JIRA and VSTS expert in maintaining/tracking stories, extracting metrics, and project dashboard setup. Support the business with scoping Change requests (CR). Business requirements gathering for configuration and integration suites in Guidewire Policy Center. Project Management, Proposals and Estimations, Consulting & Roadmap strategy Possess knowledge of mapping and inference requirements as well. An analytical eye for inference rules and integration. In-depth knowledge of UAT testing and deliverables. Business Analyst with over 6 years of experience supporting Business solution software and analyzing business operations, conducting JAD sessions, UAT design, and Test Data preparation. Expert in sizing the functional requirements, and reviewing the deliverables in all phases. Proficient in end-to-end development of software products from requirement analysis to system study, designing, testing, documentation, implementation, and delivery management. Expertise in working in Waterfall, Agile, Scrum, and Kanban methodologies. Good understanding of SDLC tools and processes. Good experience with Risk Management, Underwriting, Insurance, and Excel Analytics. Expertise in key business areas like New Business, Policy Administration, and Endorsements.

Business analyst, with hands on experience in interpreting and analyzing data in order to derive successful business solutions. Well equipped with good understanding of business operations and analytics having prior experience in e-commerce, hospitality, finance and automobile Industry.

Business Analyst with 4 years of experience in gathering requirements, process optimization, and Agile methodologies. Skilled in JIRA, Rally, BRD, FRD, RTM, and SDLC. Strong in stakeholder collaboration, backlog management, and delivering customer-focused solutions.

 Highly skilled and motivated Data Analyst with extensive experience in data management, reporting, and visualization. Proficient in SQL, Tableau, Power BI, and various data entry tools. Proven track record of enhancing operational efficiency and supporting data-driven decision-making. Seeking a challenging Data/Business Systems Analyst role to leverage my expertise in delivering actionable insights and contributing to organizational growth in an Agile environment. 

Over 6+ years of experience as an accomplished facilitator between Business Systems and Information Technology and having working experience in Data Centre/Telecom, Banking anTransportation.. Comprehensive knowledge of all phases of Software Development Life Cycle (SDLC). Experience working as a Scrum Master with Agile(scrum), RUP, Waterfall methodology and thorough understanding of ITIL/ITSM processes. Proficient in creating Business Requirements Document (BRD), Functional Requirement Document (FRD), Business Case & other assisting documents (like User Manual)Solid experience in creating the PProduct and Sprint Backlog during the sprint and conducting all Scrum ceremonies such as Daily Scrum, Sprint planning and Sprint Retrospective.Experience in conducting Gap Analysis, Impact/Risk Analysis & Stakeholder Analysis. Skilled in preparing User Requirement Documents, Use Case Specification, Requirement Traceability Matrix (RTM) & RACI (Responsible Accountable consultative & Informative). Acquired tremendous skills in conducting JAD sessions, JAR Sessions, Surveys, Questionnaires, Brainstorming, Walk-Throughs & Interviews. Significant experience in developing Mock-up screens, Wireframes, Prototypes, Demo Presentation & Walk-through sessions for Stakeholders and Project team Members. Experience in making Wireframe Diagrams, Sequence diagrams, Class and Context Diagrams, Swim lane Diagrams Flow Diagrams & Activity diagrams, ER Diagrams. Experience in using JIRA & HP QC/ALM for writing requirement, issue tracking and generating reports throughout application development life cycle. Hands - on experience in implementation of various IT processes on ServiceNow such as Incident and Problem Management. Great IT Service Management (ITSM) experience in Service Catalog, Requirement Fulfillment, Self Service Portal, Incident Management, Change Management, Problem Management, Learning Management on BMC Remedy & ServiceNow platform. Involved in creating the ad-hoc reports in ServiceNow. Good Knowledge of ADA Regulatory Compliance and WCAG 2.0 Level A & AA Compliance Risks.Proficient in Online as well as Mobile Banking Applications.. Experience in working on site/off site resources to fix queries during SIT & UAT Experience in conducting Pre-UAT and User Accepting Testing (UAT) cycles, preparing & reviewing a Detailed Test Plan & Test Cases utilizing knowledge of the functional application. Experience in creating Process Improvement document. Experience in production support for defects and enhancements, bug fixes and being point of contact.

Shipra Tyagi

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Business Analyst

Consumer Sarathi (After Sales)

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MBA - Marketing

B.com -

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Business Analyst

Consumer Sarathi (After Sales)

MBA - Marketing

B.com -

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