Shishir Rattan
Bangalore,TG
Summary
Over 16 years of global Project and Program Management experience with a focus on Agile methodologies. Successfully led multi-million-dollar projects in 29 countries, achieving an 80% increase in SEO and a 54% rise in sales. Managed IT and Digital Marketing initiatives ranging from $250K to $900K, consistently delivering measurable growth. Advocated for digital transformation, resulting in annual savings of $50K through Salesforce implementation and effective collaboration with cross-functional teams of 70+.
Overview
17
17
years of professional experience
4
4
Agile & PMI Certifications
1
1
Published eBook on Agile
Work History
Senior Scrum Master
Wells Fargo
05.2024 - Current
- Directed Agile transformation for four teams across India, Philippines, and US, including team restructuring and process re-engineering.
- Achieved 51% and 45% enhancements in throughput and 64% and 53% reductions in cycle time as Kanban Lead.
- Elevated team Agile maturity from crawl to 'Walk/Run' through effective coaching and mentorship within 4 months
- Collaborated with L2 and L1 PO groups to align stakeholder expectations with Agile processes.
- Established streamlined work intake processes and enhanced PO/stakeholder engagement practices.
- Managed delivery workflows for Front Line monitoring team, ensuring adherence to Agile methodologies.
- Led a group of three Scrum Masters to facilitate successful Agile implementation across diverse teams.
- Implemented best practices for business alignment within new frameworks of working.
Delivery Lead
Standard Chartered Bank
04.2021 - 05.2024
- Coached team of over 70 members to implement Agile framework within six months, increasing squad throughput by 90% and reducing delivery time by 80%.
- Executed end-to-end delivery of web and mobile projects for sc.com and SC Mobile from 2021 to 2024, enhancing SEO performance by 80% and boosting sales by 54% across 29 countries.
- Coordinated DevOps mobile release process for Singapore and Hong Kong, launching marketing campaign optimizations that doubled conversion rates and reduced form drop-offs by 50%.
Scrum Master
Lowe's Companies, Inc.
07.2019 - 04.2021
- Orchestrated transition from Waterfall to Agile Scrum, achieving 100% increase in team productivity.
- Reduced project lead time by 73%, enhancing technical support and development processes for backend Siebel team.
- Coordinated Salesforce pilot implementation and Siebel upgrade as Scrum Master for over 40 associates.
Senior Project Manager
Target Corp.
07.2009 - 05.2019
- Established and expanded technical and creative teams for target.com category pages.
- Instituted Agile transformation, enhancing delivery lead times and increasing throughput by 1.5x.
- Transitioned over 10 processes from US merchant teams to Target India merchandising department.
- Directed efficiency improvement projects, streamlining processes and automating 50% of operations, reducing human error by 70%.
- Reduced execution time to under 80% through process optimization initiatives.
- Onboarded and mentored 10 new team members, contributing to team scaling in less than three months.
- Increased team productivity by 180% as a subject matter expert (SME).
Education
MBA - Marketing
Christ University Institute of Management (CUIM)
Bengaluru, India05.2009
Bachelor of Commerce - Advertising
Lucknow Christian Degree College, Lucknow University
Lucknow, India05.2005
Skills
- Agile methodologies and tools
- Project management software
- Effective communication skills
- Leadership and coaching
- Collaboration and teamwork
- Problem-solving strategies
- Critical thinking and decision-making
- Adaptability and stress management
- Organizational skills and time management
- Stakeholder engagement and reporting
Certification
- Certified ScrumMaster, 07/01/20
- Certified Scrum Product Owner, 08/01/18
- Certified Agile Team Facilitation, 03/01/23
- Design Thinking, 05/01/12
- Fundamentals of Sustainable Development Goals, Sustainability Studies by The University of Trans-Disciplinary Health Sciences and technology, 06/01/23
- Practical application of Gen AI for Project Manager from PMI, 03/01/25
Publications
My little Book on SCRUM: SCRUM is simple - It is common sense in ACTION, e-book, Amazon
Book
My Book on Scrum
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Malayalam
Beginner (A1)
Kannada
Beginner (A1)
Timeline
Senior Scrum Master
Wells Fargo
05.2024 - Current
Delivery Lead
Standard Chartered Bank
04.2021 - 05.2024
Scrum Master
Lowe's Companies, Inc.
07.2019 - 04.2021
Senior Project Manager
Target Corp.
07.2009 - 05.2019
MBA - Marketing
Christ University Institute of Management (CUIM)
Bachelor of Commerce - Advertising
Lucknow Christian Degree College, Lucknow University
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