Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hobbies
Timeline
Generic

Shiv Sagar

Learning And Development Professional
Hyderabad

Summary

Enthusiastic leader eager to contribute to team success through attention to detail and excellent organizational skills. Clear understanding of training industry supported by analytical and coaching skills.

Overview

10
10
years of professional experience
5
5
Certifications

Work History

PROGRAM MANAGER (LX Designer)

Amazon Development Center India
Hyderabad
06.2020 - 11.2021
  • Created curricula, research topics and conceptualized course format, subject matter and presentation.
  • Planned and monitored implementation of process-based learning programs.
  • Targeted diverse learning modalities in development of new course content and training programs.
  • Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
  • Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
  • Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials.
  • Shared reports from tool on frequent basis.

TRAINING MANAGER

Tech Mahindra
Hyderabad
11.2017 - 09.2019

Strategic Lead

  • Recruited top talent from Tier1 B-schools to maximize profitability.
  • Facilitated orientation sessions and organized on-the-job training for strategic leaders.
  • Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
  • Delivered new employee onboarding and training sessions.
  • Evaluated success of training programs and recommended improvements to business heads.
  • Managed all exempt employee coaching, training and performance improvement actions.
  • Analyzed effectiveness of training programs at L4 level and recommended updates.
  • Evaluated performance of leaders with respect to their KRAs and achievements.
  • Researched and compiled tailored monthly analytics and reports to CXOs with MS-Excel.
  • Overhauled operational workflow to launch 'Reverse Mentoring' into new processing platform.
  • Conducted data cleaning and data validation of existing spreadsheets to promote robust data management of 'Leader's Data'.
  • Conducted complex data management analysis such as 'Compensation Analysis', 'New Talent Analysis', 'High Potential Analysis and Framework'.

Diversity and Inclusion Lead

  • Provided perspective, insights and knowledge to stakeholders across organization as inclusion and diversity subject matter expert.
  • Supported development of program materials to advance inclusion and diversity awareness, learning and action planning.
  • Developed and implemented new programs based on leading inclusion and diversity practices.
  • Created and implemented forward-thinking initiatives pertaining 'Women Empowerment', 'LGBTQ+' and 'PWD' groups improve employee engagement.
  • Developed 'D&I Metrics' derived to track improvements in organizational efficiency.

Training Manager

TruNorth Learning Solutions
Hyderabad
09.2015 - 08.2017
  • Assessed skill gaps for employees and developed training courses to meet identified needs.
  • Mapped current business and operational processes and recommended areas for improvement.
  • Alternated training methods to diversify instruction and strengthen learning opportunities.
  • Evaluated success of training programs and recommended improvements to enhance effectiveness.
  • Delivered services to customer locations within specific timeframes.
  • Collected data on program effectiveness to develop modifications and improvements to curricula.
  • Created spreadsheets using Microsoft Excel and Tableau for weekly reporting.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Generated annual budget forecasting information for corporate reports.
  • Identified and monitored budget expenses for accuracy.
  • Drove departmental performance through focused team operational reviews, structured coaching.

Training Enhancement Coach

Cognizant Global Services
Hyderabad
10.2010 - 07.2015

Training

  • Assessed skill gaps for employees and developed training courses to meet identified needs.
  • Researched and obtained relevant course materials to achieve training objectives.
  • Delivered wide variety of courses focused on Behavioral and
  • Leadership topics to enhance communication, individual performance and team cohesion.
  • Alternated training methods to diversify instruction and enhance program success.
  • Led weekly and monthly coaching and feedback sessions.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Developed departmental frameworks like 'Communication and Behavioral Framework', 'Learning Engagement Framework', 'L&D Health Scorecard'.
  • Analyzed and reported data for the above frameworks on a monthly basis.
  • Created and monitored 'Communication Hiring Metrics' for L&D team.

Competency Mapping

  • Modified and directed project plans to meet organizational needs.
  • Eliminated discrepancies in progress by reviewing performance, spend and timeline.
  • Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Identified plans and resources required to meet project goals and objectives.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Conducted complex data management of 1 lakh employees.
  • Mapped data between source systems and warehouses.
  • Created spreadsheets using Microsoft Excel for weekly and monthly reporting.

Education

MA - Sociology

Osmania University

PGDHR - undefined

Symbiosis Centre of Distance Learning

B.com - undefined

Osmania University

Skills

    Analytics and Data Management

Coaching

Competency Mapping

Facilitation

Instructional Designing

Program Management

Accomplishments

  • High Potential Analysis and Framework
  • New Talent Analysis
  • Future Leadership Skills – Analysis and Learning Module (with self
    analysis)
  • Diversity and Inclusion Charter (with metrics)
  • Communication and Behavioral framework
  • Learning Engagement Measurement
  • New Hire Orientation (ILT + Virtual)
  • L&D Health scorecard
  • SME & Panel Evaluation (subjective - on tool)
  • Hiring Metrics for Communication

Certification

Gallup StrengthsFinder Coach

Hobbies

  • Blogging
  • Reading
  • Philately
  • Numismatics
  • Cycling
  • Organic Farming

Timeline

Gallup StrengthsFinder Coach

10-2021

Emotional Intelligence

06-2020

PROGRAM MANAGER (LX Designer)

Amazon Development Center India
06.2020 - 11.2021

TRAINING MANAGER

Tech Mahindra
11.2017 - 09.2019

DiSC Profiling

01-2017

Training Manager

TruNorth Learning Solutions
09.2015 - 08.2017

Six Sigma Green Belt

06-2014

Instructional Designer

03-2012

Training Enhancement Coach

Cognizant Global Services
10.2010 - 07.2015

MA - Sociology

Osmania University

PGDHR - undefined

Symbiosis Centre of Distance Learning

B.com - undefined

Osmania University
Shiv SagarLearning And Development Professional