SHIV SAHNI

• Working as Senior Travel Consultant, We have to deal with all kinds of passengers of Major Airlines In USA, Canada and Europe through inbound process Pertaining to New Flights Reservations, Changes And Cancellation. Responsible for Achieving Target of USD 40000 Monthly.Follow up to be done for existing customers incase they were not satisfied with the services provided by the airlines.

Worked as Senior Travel Sales Consultant with an incredible team , Provding Customers Assistance for Reservations for all the Major Airlines, Responsible to achieve Target of USD 25000 monthly. Getting Ratings on BBB and Trustpilot from customers for our business.

Worked as Travel Consultant in Inbound Sales Process , Responsible for achieving monthly target of USD 20000 with customer satisfaction and getting ratings from them as well.

I got an Opportunity to work with Cheap flights fares as it was first Organization for me to work in Core sales. we have to provide end to end solutions to our customers for flights and package reservations, responsible to achieve target of USD 20000 monthly.

It was wonderful experience to work with Fareportal Gurgaon, I was Hired for Credit Card Decline Department. Responsible to get the Reservation Confirmed in case it is Pending or declined.

Worked as Customer Service Coordinator with GMR Group and Our Team was Responsible for Smooth Airport Operations we have to Coordinate with Govt. Agencies such as CUSTOMS, IMMIGRATION and CISF for ongoing Terminal Operations.

It was wonderful experience to be a part of a five star airline in Delhi Airport, I was in Ground Support team and was trained to do Multiple task at airport from Check In to Ramp Area, Responsible for appealing passenger's experience at airport and monitoring flight schedule.