Shivaji Gupta

. Analyze customer behaviour, gather information about customer complaints

. Develop aggressive retention strategies based on customer feedback

.Negotiate with customers and educate about the purchase products and services to retain them

.Build postive relationship with advisor as well as client

. Hold daily meetings with advisor including traning , educating and motivating

. Meet monthly KPI goals defined by management

( Also full fill the requirements criteria of walking

customer in branch)

. Coordinates with all customers of policy mapped to me

. Negotiable with customer and educate him regarding the product whom he / she has opted

. Team handling across the Bokaro Steel City

. Coordinates with DM , DSO , DCO

. Coordinates with field team govt officials

. Managing Data of analysis the risk of loss of

Cultivation

. Managing Crop Cutting (CCE) With Govt official

In field level for F1 , F2 , F3

• Developed strong communication and organizational skills through working on group projects.