Senior AdOps QA Specialist & Training/Onboarding Specialist Level D
- Directed quality assurance operations for 25+ team members across Americas, EMEA, and APAC regions.
- Conducted weekly root cause analyses and provided targeted feedback in one-on-one sessions.
- Monitored campaign pacing and optimized performance using Python notebooks.
- Collaborated with R&D and product teams to enhance DSP functionality for display and retail media.
- Managed stakeholder communications with weekly, bi-weekly, and monthly updates.
- Achieved two Employee of the Quarter awards and received multiple spotlight recognitions.
- Conducted quality assessments on software products to ensure compliance with standards.
- Collaborated with development teams to identify and resolve defects promptly.
- Created detailed documentation for testing procedures and results for transparency.
- Facilitated training sessions for team members on quality assurance processes.
- Developed and maintained quality assurance protocols, processes and procedures.

