SHIVAKUMAR K K
Channapatna
Summary
Result-driven and strategic Banking & Financial Services professional with over 10 years of expertise in driving regional sales growth, specializing in Mortgages, Micro-LAP and MSME funding. Proven capability as a multi-territory leader, successfully managing sales operations across diverse clusters including Bengaluru, Mysore, Tumkur, and Ramanagara. Expert in scaling business through channel partner onboarding, building high-performing sales teams, and executing data-driven strategies to maximize market share.
Overview
10
10
years of professional experience
Work History
Sales Manager - Micro-LAP
Tata Capital Ltd
Bengaluru, Mysore, Mandya & Tumkur
06.2024 - Current
- Spearheaded Mortgage Loan sales and market penetration across three distinct geographies (Mysore, Bangalore, Ramanagara, Mandya and Tumkur).
- Aggressively onboarded and managed new distribution channels, Connectors, and sourcing partners to scale originations.
- Recruited, trained, and led multi-location sales teams; engineered strategic training models to boost team productivity Month-on-Month (MoM).
- Streamlined regional customer acquisition and onboarding workflows to compress turn-around-time (TAT).
- Structured lifecycle strategies that successfully balanced regional portfolio growth with high client satisfaction.
Branch Sales Manager (Mortgage Loans)
ICICI Bank Ltd
Bengaluru
01.2023 - 06.2024
- Managed and drove a high-yield sales team to hit localized mortgage volume and revenue targets.
- Re-engineered outreach operations by embedding structured cold-calling frameworks and robust lead-tracking systems.
- Leveraged geographic prospecting techniques to capture high-net-worth client accounts.
Division Manager - Micro-LAP
Fincare Small Finance Bank Ltd (AU Small Finance Bank Ltd)
Ramanagara Cluster
03.2022 - 12.2022
- Led the division's sales team, establishing clear performance metrics to consistently exceed scaling targets.
- Crafted tailored, Micro Loan Against Property (LAP) structures for mid-market business clients.
- Directed daily sales operations, pipeline health checks, and localized marketing activations.
Branch Relationship Manager - Micro LAP
CSB Bank Ltd
Ramangara Cluster
02.2020 - 02.2022
- Generated over ₹5 Crores in new business annually by presenting structured credit proposals to MSME clients.
- Maintained healthy portfolio metrics through proactive risk assessment and client relationship nurturing.
- Designed a comprehensive sales training curriculum that accelerated the time-to-productivity for new hires.
- Handled priority client escalations efficiently to safeguard high account retention scores.
Branch Sales Manager
Bajaj Finance Ltd
Ramanagara Area
05.2018 - 01.2020
- Spearheaded local asset-book building, driving an exceptional 70% growth in retail loan volume over a 2-year tenure.
- Instituted fast-track grievance resolution protocols to maximize local customer satisfaction metrics.
Senior Executive
ICICI Bank (I-Process Services India Pvt Ltd)
Bengaluru
06.2016 - 05.2018
- Managed end-to-end sales lifecycles, from direct lead sourcing to final file login and loan closure.
Education
MBA - Marketing
VTU PG Center
Mysore01.2015
Bachelor of Business Management (BBM) - Marketing
Maharaja's College
Mysore01.2013
Skills
- Sales strategy
- Regional & Cluster Leadership
- Cold calling
- Multi-Branch Operations
- DST & Direct Sourcing
- Territory Sales Management
- Connector Onboarding
- Micro-LAP
- Loan Against Property (LAP)
- MSME Secured & Unsecured Loans
- Performance & Productivity
- Team Building & Upskilling
- MoM Revenue Growth
Disclaimer
I hereby declare that the details and information given above are complete and true to the best of my knowledge.
Place
Ramanagara, Karnataka
Timeline
Sales Manager - Micro-LAP
Tata Capital Ltd
06.2024 - Current
Branch Sales Manager (Mortgage Loans)
ICICI Bank Ltd
01.2023 - 06.2024
Division Manager - Micro-LAP
Fincare Small Finance Bank Ltd (AU Small Finance Bank Ltd)
03.2022 - 12.2022
Branch Relationship Manager - Micro LAP
CSB Bank Ltd
02.2020 - 02.2022
Branch Sales Manager
Bajaj Finance Ltd
05.2018 - 01.2020
Senior Executive
ICICI Bank (I-Process Services India Pvt Ltd)
06.2016 - 05.2018
MBA - Marketing
VTU PG Center
Bachelor of Business Management (BBM) - Marketing
Maharaja's College