NRIPENDRA PANDEY

. Lead and motivate a team of sales professionals to achieve sales targets and goals.

. Develop and implement effective sales strategies to drive business growth and increase revenue.

. Manage and develop team members, providing coaching, training, and feedback to improve performance.

. Communicate effectively with team members, stakeholders, and customers, ensuring clear understanding of sales goals, strategies, and expectations

. Provided training and guidance on product knowledge, selling techniques and customer service.

. Interacted regularly with senior management to discuss current strategies and future plans.

. Monitored performance of sales representatives against goals set by management.

• Conducted regular meetings with staff to discuss progress on projects, provide updates on changes in policy or procedure, and address any issues that need to be addressed
• Analyzed data from various sources such as customer surveys or market research studies to inform decisions about product development or customer service initiatives.

. Lead and motivate a team of sales professionals to achieve sales targets and goals.

. Develop and implement effective sales strategies to drive business growth and increase revenue.

. Manage and develop team members, providing coaching, training, and feedback to improve performance.

. Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions.

. Communicate effectively with team members, stakeholders, and customers, ensuring clear understanding of sales goals, strategies, and expectations

. Lead and motivate a team of sales professionals to achieve sales targets and goals.

. Develop and implement effective sales strategies to drive business growth and increase revenue.

. Manage and develop team members, providing coaching, training, and feedback to improve performance.

. Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions.

. Build and maintain strong relationships with customers,ensuring customer satisfaction and loyalty.

. Communicate effectively with team members, stakeholders, and customers, ensuring clear understanding of sales goals, strategies, and expectations

. Lead and motivate a team of sales professionals to achieve sales targets and goals.

. Develop and implement effective sales strategies to drive business growth and increase revenue.

. Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions.

. Communicate effectively with team members, stakeholders, and customers, ensuring clear understanding of sales goals, strategies, and expectations

. Logging into the file system and and if there are any queries in the file, then resolve them.

. Initiate legal & technical

. If there are any queries or the report is negative in legal&technical, then resolve them.

. Co-ordinate with the customer and sign the disbursement docket.

. Disburse the loan and clear the OTC & PDD

. Ensuring all necessary documents and accuracy of loan documentation and adherence to internal policies and regulatory standards.

. Managing and optimizing the entire Loan journey from application to Post Disbursement documents, ensuring efficienc.

• Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
• Analyzed call center data to identify trends in customer issues and recommend solutions accordingly.
• Performed quality assurance checks on calls handled by agents in order to maintain high levels of accuracy in responses provided by agents.
• Evaluated overall effectiveness of existing customer service policies and procedures and recommended changes as necessary.
• Maintained accurate records of customers' interactions with the company in order to provide better future services.
• Maintained up-to-date knowledge of company products, services, pricing structures, promotions.