Shivakumar Ramdas
Mumbai
Summary
Effective strategic HR leader with proven track record of success across tech, financial services, media and manufacturing sectors. Partnered directly with Boards and CEOs to align people strategy with business objectives. Proven ability to build and scale HR functions from the ground up, lead large-scale transformation and drive business outcomes.
Overview
2026
2026
years of professional experience
Work History
Fractional CHRO Roles & Consultant
HRIM(ह्रीं)Consulting
01.2019 - Current
- Multiyear retainership mandates to own the people charter for a global healthcare media agency, engaging with pharma and medical research talent. Delivered high-impact diagnostics and leadership coaching for a FS Broking firm, Clinical Research Organisation and large Auto Manufacturing Companies.
- Impact: Internal promotion rate at leadership levels increased to 27% from 7%. 2x growth in specialized talent acquisition and topline.
Senior HR Leadership Roles (Reporting to the CEO, India)
Hungama Digital Media Group; Jardine Lloyd Thompson (JLT); Accenture
2007 - 01.2017
- At Hungama – Led HR strategy and operations for the Group (India and Middle East).
- Impact: Steered organization restructuring, rationalizing workforce by 18 %, improving operational efficiency by 30% enabling US$25M Series B funding from Xiaomi.
- At JLT – Collaborate with CEO and senior leadership at UK to define HR operations and talent practices - global mobility, shared services (UK geo), talent management.
- Impact: India center chosen as the exporter of leadership talent to other geographies.
- At Accenture - Held leadership roles across Business HR, drive HR Transformation, employee relations site lead (IR for 3000+ employees) and recognized as top HR talent .
- Impact: Seamlessly executed a 12% increase in working hours/FTE (~50,000 employees) yielding a 0.20 million additional billable hours.
Business Operations Leadership Roles
AZB & Partners JV , Prudential Plc (UK), Ocwen Federal Bank , American Express Bank
1992 - 2007
- Designed, deployed and owned the proprietary client servicing channels across India to cross sell retail banking products. Set up back-office operations from grounds up, employer branding strategy, devise rewards and performance management systems, define career paths and employee retention mechanisms.
- Impact:
- At Ocwen : Turnaround and salvaged a client contract billing, sized at an erstwhile US$ 6mn, to renew at US$ 10mn .
- At Prudential : Reduced employee turnover from 62% to 23% by designing a scorecard that tracked training ROI.
- At AmEx : Architected with the COO and owned execution of a multi-year enterprise-wide transformation program on client service channels. Result : AmEx card acceptance India market share moved up by 8% in 6 months and turned around 40% inactive customers.
Education
M.Phil. (Pre-Doctoral) - Leadership Studies
Tata Institute of Social Sciences (TISS)
Mumbai01-2018
MBA - Human Resources
XLRI
JamshedpurBachelor of Laws (LL.B.) - Arbitration And Conciliation
University of Mumbai
Bachelor of Science - Chemistry And Physics
University of Bombay
MumbaiSkills
- Talent Management
- HR Business Partner
- Shared Services
- Leadership Development
- Employee Relations
- Analytics
Timeline
Fractional CHRO Roles & Consultant
HRIM(ह्रीं)Consulting
01.2019 - Current
Senior HR Leadership Roles (Reporting to the CEO, India)
Hungama Digital Media Group; Jardine Lloyd Thompson (JLT); Accenture
2007 - 01.2017
Business Operations Leadership Roles
AZB & Partners JV , Prudential Plc (UK), Ocwen Federal Bank , American Express Bank
1992 - 2007
M.Phil. (Pre-Doctoral) - Leadership Studies
Tata Institute of Social Sciences (TISS)
MBA - Human Resources
XLRI
Bachelor of Laws (LL.B.) - Arbitration And Conciliation
University of Mumbai
Bachelor of Science - Chemistry And Physics
University of Bombay
Community Service
Continue to be spiritually anchored during my spare time and actively engage with communities focused on selfless service for the Blind.
CSR Ambassador
Steered the CSR program initiatives at JLT, influencing philanthropy.
Impact: Participated in ‘Daan Utsav’, India’s largest annual festival of Giving, and catapulted JLT in the top two category amongst corporate donors, through inclusive employee volunteerism and contributions.