ShivaKumara B R Shiva

• Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
• Managed inventory levels, optimizing supply chain processes to reduce waste and costs.
• Trained and mentored staff on service standards, enhancing team performance and customer satisfaction.
• Implemented promotional strategies, increasing customer engagement through targeted marketing efforts.
• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

• Managed daily hotel operations, ensuring exceptional guest experiences and high service standards.
• Streamlined front desk procedures, improving check-in efficiency and reducing guest wait times.
• Developed staff training programs, enhancing team performance and service delivery consistency.
• Implemented inventory control systems, optimizing supply management and reducing operational costs.
• Analyzed guest feedback to identify areas for improvement, driving strategic enhancements to services offered.

• Supervised daily restaurant operations to ensure efficient workflow and high service standards.
• Trained and mentored staff on best practices for customer service and food safety compliance.
• Implemented inventory management techniques to reduce waste and optimize supply chain efficiency.
• Developed staff schedules to maintain optimal coverage during peak hours while controlling labor costs.
• Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.

Adyar ananda bhavan sweets and snacks pvt let

Working on cashier duty in Kanakapura branch on 01/07/2019 To 30/06/2023

4 years

• Processed customer transactions efficiently using point-of-sale systems.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintained accurate cash register balances through regular audits and reconciliations.
• Assisted in training new staff on cash handling procedures and customer interaction protocols.
• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Maintained cleanliness and organization of checkout area to enhance customer experience.
• Assisted in inventory management by restocking merchandise and monitoring stock levels.
• Educated customers on menu items, promoting special offers and new products effectively.
• Handled cash management tasks, including daily reconciliations and deposits securely.
• Collaborated with team members to ensure smooth operations during peak hours.
• Implemented best practices for food safety and hygiene standards in compliance with regulations.
• Collaborated with team members to ensure optimal efficiency during peak dining hours.
• Processed customer transactions accurately using point-of-sale systems.
• Maintained cleanliness and organization of front counter and dining area.
• Assisted in training new staff on cash handling procedures and customer service standards.
• Resolved customer inquiries and complaints to ensure positive dining experiences.
• Collaborated with kitchen staff to manage order flow during peak hours.