Program Manager
Great Learning
04.2024 - Current
- Research the learners' professional profile and program onboarding for >150 learners
- Drive end-to-end engagement, generate insights on engagement parameters and apprise stakeholders on current cohort performance
- Created 100+ learner profiles across measurable parameters such as attendance, performance on post-session tests, and their competencies
- Generate data-driven insights leveraging in-house learner dashboards and integrate engagement metrics to create a holistic cohort snapshot
- Benchmark mentor performance on the learning sessions, evaluate session feedback, design interventions and enhanced the feedback score by 20 bps
- Collaborate with learners to understand their evolving learning needs and tap cross-selling opportunities. Reduced churn by 20%.
