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Flexible and versatile Business Analyst specializing in developing innovative solutions to organizational problems. Advanced knowledge of asset tracking software. Committed to providing accurate, effective advice to customers.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Professional Business Analyst with advanced knowledge of portfolio asset management systems and skill in driving positive outcomes. Exceptional organizational, project management and leadership skills. Adaptable assessor of business health and product success with expertise in optimizing solutions for changing industry landscapes.

A results-oriented Business Professional and Analyst with tourism & hospitality expertise, proficient in data analysis, process improvement and stakeholder management. Proven track record of driving operational efficiency and enhancing customer satisfaction through initiatives like successful PMS migration and CRM implementation.
By conducting risk audits, creating case studies, and fostering risk awareness among staff, organizations can improve safety, operational effectiveness, and empower employees to proactively manage potential risks.
I aim to leverage my diverse experience in project management, loyalty programs and customer service in the various industries to improve customer engagement, satisfaction, and loyalty by refurbishing and enhancing existing loyalty programs within a dynamic tourism and hospitality environment. I'm passionate about continuous improvement and stakeholder relationships.
I am a Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.


  Experienced Business Analyst with strong expertise in extracting, analyzing, and interpreting data using SQL, Excel, and Python.
  Experienced Business Analyst with a strong data analysis background, enhanced by the practical application of AI/ML for predictive insights, anomaly detection, and risk modeling. Skilled in using Python, R, and Azure ML tools to develop and deploy machine learning models in real business contexts.
  Proficient in data visualization and reporting using Tableau, with expertise in building predictive models and ETL pipelines.
  Adept at conducting stakeholder meetings, gathering business requirements, and creating process flow charts.
  Know how to work on Microsoft products (Word, PowerPoint, and Excel). Proficient in the Software Development Life Cycle (SDLC) phases, specializing in Planning, Analysis/Design, Development, Testing, and demonstrating strong teamwork and collaboration in cross-functional environments.
  Experienced in leveraging Azure DevOps for end-to-end project lifecycle management, including work item tracking, automated testing integration, ensuring alignment with Agile methodologies, and faster delivery cycles.
  Comfortable working independently or with a team, with limited supervision, and working under tighter schedules, meeting deadlines, and having the ability to learn on the fly.
  Excellent communication skills in facing the end users and training them in using the company product.
  Possess detailed and flexible attitudes, along with relationship building, team management, a friendly nature, a positive attitude, active listening, critical thinking, reliability and trustworthiness, a good work ethic, planning and organizing, strong work ethics, and time management skills. Strong knowledge of data governance frameworks, including data quality, metadata management, and lineage practices.


Shivam Batra

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Business Analyst

Education

Bachelor of Technology -

12th Class -

10th Class -

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Business Analyst

Bachelor of Technology -

12th Class -

10th Class -

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