Shivam Bhat
Senior Consultant
Mumbai
Summary
Consulting professional with 8+ years of experience in functional and IT strategy, leading large-scale digital transformation initiatives in logistics, maritime, and procurement domains. Proven track record in stakeholder management, requirements gathering, product lifecycle management, and strategic roadmap planning. Skilled at driving cross-functional collaboration and delivering measurable business impact through data-driven decision making and user-focused product development. Transitioning to a product management role leveraging deep consulting expertise to build innovative, scalable solutions.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Senior Consultant
EY
12.2023 - Current
- Led digital transformation projects delivering maritime safety platforms and logistics portals impacting 1000+ stakeholders, aligned with national strategic visions.
- Gathered and analyzed functional requirements and defined product roadmaps for IT systems like digital procurement and shipbuilding financial assistance portals.
- Conducted gap analysis and market research enhancing product features, user experience, and system integration.
- Managed RFP process, vendor negotiations, and coordinated cross-functional teams to successfully implement complex IT initiatives.
- Delivered strategic insights improving transparency, service delivery, and stakeholder governance in government and maritime sectors.
Assistant Manager
Genpact
10.2021 - 11.2023
- Streamlined sourcing and procurement processes for NTT UK, achieving 36% reduction in resolution times and 31% improvement in yield using automation and KPI-driven frameworks.
- Led requirement gathering, stakeholder engagement, and co-creation workshops to design future-state processes and scalable product solutions.
- Fostered collaboration between business and IT teams to align roadmap planning with client business objectives.
- Developed process documentation and conducted training to drive adoption of product enhancements and ensure smooth rollouts.
Senior Operations Specialist
Amazon
09.2016 - 09.2021
- Spearheaded operational optimization across transportation networks, implementing real-time tracking systems that reduced costs by 20% and improved delivery times by 30%.
- Standardized workflows and developed performance metrics raising inbound unloading efficiency by 20%.
- Collaborated with vendors and cross-functional teams to resolve supply chain issues, balance freight, and enhance customer experience during peak seasons.
- Managed risk mitigation and coordinated critical logistics projects for North America fulfillment centers.
Education
Bachelor of Science - Computer Engineering
Jawaharlal Nehru Technological University
Hyderabad, India 04.2001 -
Skills
Agile Product Management & Scrum
Jira, Confluence
Product Roadmapping & Strategy
Market Research & Competitive Analysis
User Experience (UX) Collaboration
Data-Driven Decision Making (SQL basics, Power BI, Tableau)
Stakeholder Management & Cross-Functional Leadership
Advanced Excel & Presentation skills
Problem Solving & Decision making
People Management & Team Leadership
Data Analysis & Statistical Analysis
Strategic planning
Business development
Consulting
Accomplishments
- Honoured to represent Ernst & Young as part of the Project Monitoring Unit (PMU) for the Directorate General of Shipping (DGS) at the prestigious IT Conclave 2025, held at The Ashok Hotel, New Delhi.
- Successfully managed the revamp of the DGS official website, transforming it into a future-ready, secure, and citizen-first digital platform for India’s maritime community.
Certification
Certified Scrum product Onwer
Timeline
Certified Scrum product Onwer
08-2025
Senior Consultant
EY
12.2023 - Current
Assistant Manager
Genpact
10.2021 - 11.2023
Lean Six Sigma Black Belt
08-2021
Lean Six Sigma Green Belt
05-2021
Senior Operations Specialist
Amazon
09.2016 - 09.2021
Bachelor of Science - Computer Engineering
Jawaharlal Nehru Technological University
04.2001 -