Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Shivam Bhat

Senior Consultant
Mumbai

Summary

Consulting professional with 8+ years of experience in functional and IT strategy, leading large-scale digital transformation initiatives in logistics, maritime, and procurement domains. Proven track record in stakeholder management, requirements gathering, product lifecycle management, and strategic roadmap planning. Skilled at driving cross-functional collaboration and delivering measurable business impact through data-driven decision making and user-focused product development. Transitioning to a product management role leveraging deep consulting expertise to build innovative, scalable solutions.

Overview

9
9
years of professional experience
3
3
Certifications

Work History

Senior Consultant

EY
12.2023 - Current
  • Led digital transformation projects delivering maritime safety platforms and logistics portals impacting 1000+ stakeholders, aligned with national strategic visions.
  • Gathered and analyzed functional requirements and defined product roadmaps for IT systems like digital procurement and shipbuilding financial assistance portals.
  • Conducted gap analysis and market research enhancing product features, user experience, and system integration.
  • Managed RFP process, vendor negotiations, and coordinated cross-functional teams to successfully implement complex IT initiatives.
  • Delivered strategic insights improving transparency, service delivery, and stakeholder governance in government and maritime sectors.

Assistant Manager

Genpact
10.2021 - 11.2023
  • Streamlined sourcing and procurement processes for NTT UK, achieving 36% reduction in resolution times and 31% improvement in yield using automation and KPI-driven frameworks.
  • Led requirement gathering, stakeholder engagement, and co-creation workshops to design future-state processes and scalable product solutions.
  • Fostered collaboration between business and IT teams to align roadmap planning with client business objectives.
  • Developed process documentation and conducted training to drive adoption of product enhancements and ensure smooth rollouts.

Senior Operations Specialist

Amazon
09.2016 - 09.2021
  • Spearheaded operational optimization across transportation networks, implementing real-time tracking systems that reduced costs by 20% and improved delivery times by 30%.
  • Standardized workflows and developed performance metrics raising inbound unloading efficiency by 20%.
  • Collaborated with vendors and cross-functional teams to resolve supply chain issues, balance freight, and enhance customer experience during peak seasons.
  • Managed risk mitigation and coordinated critical logistics projects for North America fulfillment centers.

Education

Bachelor of Science - Computer Engineering

Jawaharlal Nehru Technological University
Hyderabad, India
04.2001 -

Skills

Agile Product Management & Scrum

Accomplishments

  • Honoured to represent Ernst & Young as part of the Project Monitoring Unit (PMU) for the Directorate General of Shipping (DGS) at the prestigious IT Conclave 2025, held at The Ashok Hotel, New Delhi.
  • Successfully managed the revamp of the DGS official website, transforming it into a future-ready, secure, and citizen-first digital platform for India’s maritime community.


Certification

Certified Scrum product Onwer

Timeline

Certified Scrum product Onwer

08-2025

Senior Consultant

EY
12.2023 - Current

Assistant Manager

Genpact
10.2021 - 11.2023

Lean Six Sigma Black Belt

08-2021

Lean Six Sigma Green Belt

05-2021

Senior Operations Specialist

Amazon
09.2016 - 09.2021

Bachelor of Science - Computer Engineering

Jawaharlal Nehru Technological University
04.2001 -

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Shivam BhatSenior Consultant