Shivam Gupta

To offer my best and exploit my potential to its optimum to enhance the growth and progress of the organization.

Presently working at SBM Bank India as a Senior Manager. Good Knowledge in Swift payment messages like MT103, MT202, MT300, MT320, MT940, and NEFT/RTGS payment messages like N06, R42 R42. Application Support and customization with around 10 years of experience of high availability applications which involves complex architecture, high data volume & large database. Extensive background in treasury which involves managing dealing room, risk and treasury operations while supporting various modules like Capital market, securities, forex, money market and interfaces with dealing systems like Bloomberg, BARX, 360T & Reuters, FX Clear, NDSOM, CROMS and interfaces with market rate systems like Reuters and Bloomberg. Involved in Project Management, Application Support, transitions and migration. Proficiency in SQL, Oracle PL/SQL, UNIX with an ability to quickly learn other technologies. Good Management Reporting, Matrix Reporting, Vendor Management, Escalation management, Technical documentation, Training and mentoring skills. Strong communication skills to all levels of both business and technical teams. Good knowledge of the Software development life cycle(SDLC)

• Father's Name: Mr. Yogeshwar Prasad Gupta
• Date of Birth: 12-Dec-1992
• Nationality: Indian
• Marital Status: Unmarried

SBM Bank, Mumbai 

Working as IT Business System Analyst, 10/2023 - Present, Finacle Treasury, Credence, FinMechanics and Refinitiv and Electronic trade(ET) Application, UNIX Shell Scripting, SQL, PL/SQL, Java, Reporting, The primary role and responsibility of this Team is to analyze requirements and provide salutations related to Audit, compliance and regulatory and perform support activities of Asset Management applications in order to maintain functional and operational availability for the Treasury Line of business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development and working proactively to improve the operational efficiency and reliability of the platform. This also include providing and supporting the daily, weekly, monthly and ad-hoc reporting requirement for a large and varied user base including Traders, Operations, Compliance and other regulatory institutions to name a few., Responsible for providing technical and functional expertise to treasury business like dealing room, risk management and treasury operations for various new functionalities, products to be introduced in the system along with providing support for existing functionalities., Manage business stake holders for business requirements which involve identifying gaps, gathering requirements, design and implementing., Managing various treasury stake holder of bank like treasury dealing room, risk department and treasury operations and vendors by proposing customer-oriented solutions to improve overall delivery, take ownership and resolve conflicts., Formulating and implementing auditory and compliance observations, Planning the and managing the responsibilities of the team effectively by means of mentoring, knowledge sharing and increasing all round expertise by giving everyone an opportunity to work on all aspects., Collaborate and communicate with other teams to understand the peripheral systems., Establishing and implementing short and long-range departmental goals, policies, and operating procedures.

 BirlaSoft Ltd, Chennai 

I was Treasury Administrator, 01/2022 - 10/2022, Numerix Application, UNIX, SQL, The primary role and responsibility of this team is to provide solution, release maintenance and problem analysis, ensuring maximum uptime of Treasury business Numerix applications., Providing application support for Numerix applications., Monitoring all application services to ensure system uptime., Prioritizing the tasks and assigned. Ensure customer problems are solved in accordance with Service Level Agreements (SLAs)., Creation/modification of new roles and access as per user request.

 Axis Bank Ltd, Mumbai

I was IT Business System Analyst, 08/2018 - 01/23/2022, Finacle Treasury and Finacle Nostro Reconciliation Application, UNIX Shell Scripting, SQL, PL/SQL, The primary role and responsibility of this Team is to analyze requirements and provide salutations related to Audit, compliance and regulatory and perform support activities of Asset Management applications in order to maintain functional and operational availability for the Treasury Line of business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development and working proactively to improve the operational efficiency and reliability of the platform. This also include providing and supporting the daily, weekly, monthly and ad-hoc reporting requirement for a large and varied user base including Traders, Operations, Compliance and other regulatory institutions to name a few., Responsible for providing technical and functional expertise to treasury business like dealing room, risk management and treasury operations for various new functionalities, products to be introduced in the system along with providing support for existing functionalities, Manage business stake holders for business requirements which involve identifying gaps, gathering requirements, design and implementing., Managing various treasury stake holder of bank like treasury dealing room, risk department and treasury operations and vendors by proposing customer-oriented solutions to improve overall delivery, take ownership and resolve conflicts., Formulating and implementing auditory and compliance observations, Planning the and managing the responsibilities of the team effectively by means of mentoring, knowledge sharing and increasing all round expertise by giving everyone an opportunity to work on all aspects., Collaborate and communicate with other teams to understand the peripheral systems., Establishing and implementing short and long-range departmental goals, policies, and operating procedures.

 Nelito System Ltd, Mumbai

I was Application Support Analyst, 12/2015 - 08/2018, Finacle Treasury and Finacle Nostro Reconciliation Application, UNIX, SQL, PL/SQL, This team handled Finacle Treasury and Finacle Nostro Reconciliation applications the application is used for 26 SBI foreign centers branches like Australia, Japan, Singapore, US, Canada, Bahrain, Dubai & Hong Kong. These applications does the Forex, Money Market and Security Transactions and Settlement, Accounting, Nostro reconciliation and interface with various other applications including SWIFT, data providers like Bloomberg, Reuters, 360T.This includes problem analysis, customization and resolution, ensuring maximum uptime of business applications. This also include providing and supporting the daily, weekly, monthly and ad-hoc reporting requirement for a large and varied user base including Traders, Operations, Compliance., Providing application support and customization for Finacle Treasury and Finacle Nostro Reconciliation applications., Monitoring all application services to ensure system uptime., Understanding business requirements and providing solution for the requirement., Prioritizing the tasks and assigned. Ensure customer problems are solved in accordance with Service Level Agreements (SLAs), Creation/modification of new roles and access as per user request, Ensuring and monitoring daily, weekly, monthly report and statement availability for a large and varied user base., Created Technical Documentation and mentored other members in the team, completing the assignments well within the time frame. 

Onward E Services Ltd, Lucknow

I was Finacle Trainer, 08/2015 - 11/2015, Finacle Core banking, This project is STC (Staff Training Center) for IOB (Indian Overseas Bank), In the Finacle Core banking application is used for retail and corporate banking like CASA, RD. FD, Loan, NEFT, RTGS and clearing., Provide training for Finacle Core Banking application to end bank users., Coordination with bank team for training sign off and feedback., Provide regular communication regarding existing and planned training, Resolve the user query during the Finacle Core Bank application training. 

Best of Breed Software Solutions (BBSSL), Bangalore 

I was Application Support Executive (Core Banking), 02/2014 - 07/2014, Finacle Core banking, This project is a Pragthi Gramin Bank Application Migration into Finacle Core Banking application. In the Finacle Core banking application is used for retail and corporate banking like CASA, RD. FD, Loan, NEFT, RTGS and clearing., Giving banking support to Pragathi Gramin Bank CBS Branches on Finacle Core Banking application., Conducting EOD BOD activity of Branch., Provide training to branch staff on Finacle Core banking application., Post application migration provided support to tally GL balances., Resolved user queries related to the Finacle core banking application. Department of post office, Application Support Executive (Core Banking), 07/2014 - 06/2015, Finacle Core banking, This project is a Department of post office Application Migration into Finacle Core Banking application. In the Finacle Core banking application is used for retail and corporate banking like CASA, RD, KVP, NEFT, RTGS and clearing., Giving banking support to Post office CBS Branches on Finacle Core Banking application., Conducting EOD BOD activity of Branch., Provide training to branch staff on Finacle Core banking application., Post application migration provided support to tally GL balances., Resolved user queries related to the Finacle core banking application.