SHIVAM JAIN

API CONSULTANT & BUSINESS ANALYST

Go Digit Insurance

Pune

08.2023 - Current

Analyzed and documented business requirements for general insurance, with a focus on API and system integration to streamline operations.
Conducted functional testing and validation of integrated APIs, ensuring seamless communication and data exchange between systems in the general insurance domain.
Created detailed process maps, use cases, and user stories for API integration initiatives, ensuring clear and actionable requirements for integration projects.
Assisted with project management tasks, including tracking milestones, deadlines, and ensuring the timely delivery of API-related deliverables in insurance projects.
Liaised between business teams and technical teams, facilitating smooth communication and alignment of objectives to resolve issues and meet project goals.
Experienced in general insurance domains (Health, Motor, Property & Casualty), with expertise in API integration for policy management, claims processing, and underwriting.
Skilled in gathering and documenting business requirements, conducting workshops, and drafting BRDs and FRDs for API-related projects in the general insurance sector.
Hands-on experience in unit testing REST APIs using Postman, ensuring compliance with industry standards and regulatory requirements in general insurance.
Proficient in using Qlik Sense to monitor and analyze API performance, optimizing system integrations and data flows in the insurance domain.
Managed relationships with key brokers and partners in the general insurance space, including Policy Bazaar, Insurance Dekho, Flipkart, Quick Insure, JIO Insurance Broker, OLA, and others, ensuring successful API integrations and business alignment.