Shivam Kashyap
Installation And Customer Support Engineer ( Toll Management System)
Kanpur,UP
Summary
Dynamic Installation and Customer Support Engineer with expertise in Toll Management Systems at VaaaN Infra Pvt Ltd. Proven ability in troubleshooting RFID and ETC systems, enhancing operational efficiency. Skilled in networking and power management, with a strong focus on delivering exceptional customer support and ensuring seamless system performance.
- Strong Problem-solving skills
- Quick troubleshooting ability
- Team coordination
- Hardworking and responsible
Overview
1
1
Language
4
4
years of professional experience
Work History
Installation and Customer Support Engineer (TMS)
VaaaN Infra Pvt Ltd
08.2022 - Current
- First Posting at Limha Toll plaza, chhattisgarh(Aug 2022-Feb 2023)
- Transferred to Newada Toll Plaza AKP-5 kanpur Nagar( Mar 2023- Preset)
- Installation and maintenance of Toll Management System (TMS) at toll plaza
- Troubleshooting and repairing barrier gate issues for smooth lane operation
- Handling and resolving faults in RFID readers and ETC systems
- Installation, configuration and maintenance of PTZ cameras, lane cameras and surveillance systems
- Setup and configuration of AVC (Automatic Vehicle Classification) lane PCs
- Checking, crimping and repairing RJ45 network cables
- Installation and configuration of Windows OS on computers
- Toll lane setup and configuration for smooth transaction
processing
- Testing and troubleshooting of fiber optic cables and network connectivity
- Handling UPS systems and ensuring proper power backup
- Monitoring system performance and resolving technical issues on-site
- Coordinating with backend/control room teams for issue resolution
- Operated and maintained MS WIM (Weigh-in-Motion) system after training, ensuring accurate vehicle weight monitoring and system performance
Education
Bachelor of Science -
Shivam Kashyap
Chhatrpati Sahuji Maharaj Universtiy 04.2001 -
Skills
Toll Management System (TMS)
Networking (RJ45, Fiber Optic)
CCTV & Surveillance (PTZ, Lane Cameras)
RFID & ETC Systems
Hardware & Software Troubleshooting
Windows Installation & Configuration
UPS & Power Management
Timeline
Installation and Customer Support Engineer (TMS)
VaaaN Infra Pvt Ltd
08.2022 - Current
Bachelor of Science -
Shivam Kashyap
04.2001 -
Languages
Hindi