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Associate Principal Engineer

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 Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. 

Dynamic and results-oriented Operations Supervisor with over 7 years of experience in project management, logistics and warehousing. Proven expertise in leading diverse teams, optimizing operational processes, and driving continuous improvement to achieve organizational goals. Adept at strategic planning, stakeholder engagement, and ensuring compliance with quality and safety standards and seeking to leverage strong leadership and problem-solving skills to contribute to operational excellence and business growth.

Collaborative Technical Support Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality.


  9 years of Business Analyst and functional experience as an SAP Sales and Distribution (SD) consultant, specializing in Order-to-Cash (OTC), Master Data and Logistics Execution. Worked across diverse industries such as manufacturing, automobile, and pharmaceutical.
  Experienced in managing full lifecycle implementation projects, demonstrating dedication and the ability to work both independently and as a team player to achieve organizational objectives.
  Collaborated with product owners to prioritize user stories in the JIRA backlog based on business value and urgency.
  Requirements Gathering and validation, Use case/Test case (Regression and Integration) Preparation, Requirements Traceability, Business process and system process Mapping and documentation in Microsoft Visio.
  Proficient in Agile and Waterfall methodologies covering project preparation, business blueprinting, realization, final preparation, go-live, and ongoing support.
  Conducted training sessions for end-users and team members on how to effectively use JIRA for issue tracking and project management.
  Provided ongoing support and troubleshooting for users encountering difficulties with JIRA or SAP SD processes.
  Collaborated with business partners to implement best practices by analyzing current business processes and designing "TO-BE" processes in SAP R/3 and SAP S/4 HANA modules.
  Assist the customer’s development and validation of documentation and training materials as per required new product and system models released for variant configuration.
  Involved in purchase order scheduling, monitoring end-to-end processing of each item in the supply chain.
  Conducted GAP analysis to identify gaps in business processes and fulfill requirements for process improvement.
  Developed system test plans, scenarios, procedures, and cases based on product release features and requirements, ensuring comprehensive end-to-end testing and data flow analysis.
  Provided training and end-user support as required.
  Utilized project management concepts to define project scope, plan, estimate, schedule, organize, direct, control, and budget projects.
  Skilled in working in a quality-focused environment, managing multiple projects, and delivering results within defined schedules and deadlines.
  Successfully managed projects with global teams and geographical diversities to achieve project outcomes. Ability to adopt and communicate different activities across different time zones and ensuring alignment with diverse values and work practices.
  Prepared the functional design specification and coordinated with the development team for the custom development objects and arranged to test and apply them in the appropriate systems.
  Collaborated with functional and technical resources to implement and test new features or revisions to the ERP solution.
  Analyzing the User requirements and developing functional requirement documents for change requests.
  Understand the client's current business processes for Material Master/Customer Master and map it to SAP functionalities.
  Assisted Product owner in defining product vision, product roadmap, and work breakdown structure.
  Experience in Order-to-Cash (OTC) flow cycle, including customization of inquiry, quotation, sales order, delivery, post goods issue, and billing.
  


Shivam Kashyap

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Installation and Customer Support Engineer (TMS)

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Bachelor of Science -

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Installation and Customer Support Engineer (TMS)

Bachelor of Science -

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