Shivam Kumar Tripathi

Results-oriented and passionate professional with over 17+ years of experience in the HR Tech and Technology industry, specializing in product management / owner, business analysis, and implementation leadership. Proven expertise in diverse roles, including testing, strategy development, process optimization, requirement gathering, idea evaluation, user experience (UX) enhancement, and stakeholder management. Eager to leverage my skills and experience in a dynamic role.

I. PSPO 1 Certified

• Google -Coursera: Foundations of Project Management (https://coursera.org/share/bce127b81feb00b6ec37b4e580f58751)
• ‘Scrum Foundation Professional Certificate (SFPC)’ by ‘CertiProf’ (ID- JLSTKPRKSJ-VHKQQQCZ-YBWRBWGJTS)
• PSPO I certified from Scrum.org (https://www.credly.com/badges/bdad7e9a-601a-4dd9-8b3f-2020aae8c10a/public_url)
• Worked on Different HR Products – Empxtrack , Peoplestrong HR Solution , Prajjo HR Product by Kenbox

• Decision-making leadership, acceptance of responsibility

• Passion for continuous learning and improvement

• Data driven & believe data should be in conversations

• Product Road mapping considering Business Vision, Opportunity Gap from Sales, Expectation of existing customers, Technical Debt, Market Leaders
• Drive Customer satisfaction & user adoption through NPS analysis.
• Define product roadmap and vision for the product in close collaboration with business owners.
• Prioritization using different techniques & maintaining a prioritized feature backlog, with internal buy-ins. By using Business Values Based Prioritization, Weighted Scoring, Value vs. Effort MoSCoW, Eisenhower Matrix (Urgent & Imp/Not Urgent but Imp)
• Translate requirements into specific product development directions and priorities for development teams.
• Customer Research –Understand the pain points of the customer/s. Research on existing & potential future customer & bring the solution for delivery through roadmap.
• Manage PBIs (Product Backlog Items) & apply DOVE (Description, Order, Value, Estimate) on regular basis for a healthy backlog.
• Prioritization using different techniques -Business Values Based Prioritization, Eisenhower Matrix (Urgent & Imp/Not Urgent but Imp), Weighted Scoring, Value vs. Effort, Moscow
• Work in close collaboration with engineering team & business owners/stakeholders to manage product/project related tasks
• Work closely with design team for UX & engineering team to support the delivery of the product that satisfies scalability, mobility & performance goals.
• Conceptualize new product features through market research & competition research.
• Turn high-level product development objectives into a comprehensive set of epic/stories by leading sessions with all the required stakeholders.
• Product Conceptualization with a problem first approach
• Functional Design of requirements – This includes User interface, User experience, validations.
• Participated in Database (backend) design for features.
• Conduct user group meeting to source requirements / business from various channels e.g., customers, delivery team, support/customer success & Analyzing output from user group discussion to package the requirements for key stakeholder /decision makers, UX/UI team, and product engineering team.
• Robust & Scalable Function Design for requirements, User engagement with great user experience

• Simplify Work Life
• Robust Function Design
• User Experience
• User Engagement
• Scalable

• Decision-making leadership, acceptance of responsibility
• Passion for continuous learning and improvement
• Data driven & believe data should be in conversations

• Verbio- A Biofuel Company , UPL ,Nandus ,AH International ,TheNewJ ,Pecopp ,EAC, DeoLeo , Goldi Solar, QuestXL,Future Group, Max Health Care, Chola Finance, Bank Bazar, TATA AIA, Carlsberg, HCL Info System, CGI, ZCL (Zandu Chemicals) Compass, Maersk- India, Bank Bazar, Aviva Life Insurance, IndiGo, YUM , Loans4Wish-Fintech, Arpan Infra Solution, UPL (United Phosphorus limit)-Agri Solution & Technology,, TheNewJ , AH International & More enterprise customers with massive headcount -
• Customer Name: True Corp (Thailand), Headcount: 26150
• Customer Name: Future Group, Headcount: 61500
• Customer Name: Max Health Care, Headcount: 12000
• Customer Name: Amara Raja Batteries, Headcount: 15390
• Customer Name: Chola Mandalam, Headcount: 26950
• Customer Name: V-Mart, Headcount: 8500
• Customer Name: Eureka Forbes, Headcount: 9000
• Customer Name: Aditya Birla Financial Services (ABFSG), Headcount: 20983
• Customer Name: Cipla, Headcount: 24055
• Customer Name: Schneider Electric, Headcount: 10400

• Successfully developed SAAS platform – A HCM Product with Mobile application – Digital First mind set. (PeopleStrong HCM- Hire to Retire Solution)
• Conceptualize new product features through market research & competition research.
• Turn high-level product development objectives into a comprehensive set of epic/stories by leading sessions with all the required stakeholders.
• Responsible for the planning, ideation, validation & delivery of the feature/product.
• Work with business leaders to understand business questions and translate them into solutions & product.
• Drive product decisions & priority based on calculated business value. Communicate findings to stakeholders & influence stakeholder/s to take decision based on recommendations.
• Write user stories, acceptance criteria, DOVE of product backlog, manage product roadmap in align with organization’s ‘Vision’ & ‘Mission’.
• Writing and prioritizing user stories, grooming the backlog, keeping the team focused and communicating the stakeholder/s on regular frequency.
• Worked as Functional Consultant for big enterprise customers like True Corp (Telecom Thailand) -25000 Head count implementation, Future Group -61000 head count implementations, Schneider Electric, Verbio India (Deals in Biofuel) , UPL (United Phosphorus Limited), Nandus Foods Pvt Ltd
• Understanding of flow how the Product functionalities & UX work together.
• Agile Delivery experience
• Drive product changes with actionable insights.
• Translate requirements into specific product development directions and priorities for development teams.
• Extensive experience in HR domain &Technology (Employee Onboarding to Off-boarding)
• Worked on products from inception to ‘Go Global’ ( PeopleStrong I have spent 10 years from inception to ‘Go Global’)
• Experience in functional solution design for different industries/domain align with their HR Policies e.g., Technology, Telecom, Manufacturing, Logistic, Aviation, Retail, Hospitals, Hospitality