Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

BHANU AHUJA

Gurugram

Summary

Solution driven Product Manager passionate about bringing innovative products to market that solve real-world problems. I thrive in fast-paced and dynamic environments, collaborating with cross-functional teams to deliver successful products that exceed customer expectations.

My background in both technical and business fields allows me to bridge the gap between product development and market strategy, ensuring that products not only meet technical requirements but also align with company goals and customer needs.

My passion for product management extends beyond my professional career. I am an avid learner, constantly seeking out new technologies and industry trends to stay ahead of the curve.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Product Manager

Bank of America
12.2023 - Current
  • Experience in creation of Enterprise cloud platform in core banking domain.
  • Worked closely with business and operations to identify and formulate Business cases.
  • Ensuring smooth release to the cloud Infrastructure and applications are complaint with the Bank's Standard & policy.
  • Defining the vision and product roadmap for the product, prioritizing epics, stories in the product backlog and articulating this to both stakeholders and the development teams.
  • Managing the product roadmaps for the cloud infrastructure and platform delivery to meet feature deadlines, ensuring the timely delivery and resolving engineering roadblocks.
  • Working closely with the Business stakeholders to understand the long term goal of the multi cloud vision in bank to align with product strategy and market landscape.
  • Working in SAFe Agile Framework planning the program intervals every quarter with clear vision for the teams to deliver the value.
  • Executing industry-leading product management practices, resulting decrease in production delays.
  • Collaborating with sales, marketing, and support teams to launch products on time and within the budget.
  • Managing full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures.
  • Launched successful products by conducting thorough market research and identifying customer needs.
  • Reviewed customer concerns and finding new opportunities to drive business strategy at weekly planning sessions.
  • Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.

Associate Product Manager

TSYS Card Tech Services India LLP
08.2021 - 12.2023
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Liaised with clients to develop deep understanding of business needs and current market landscape.
  • Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
  • Demonstrated experience of working in SAFE-AGILE methodology under fast paced environments with rapid release cycles by using collaboration tool (Confluence) and defect management tool (JIRA).
  • Experience in delivering agile products using user journey and service design process to ensure there is no scope creep and issues/ risks are identified and mitigated in time for successful delivery of project.
  • Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Established criteria for each milestone within product roadmap as means to measure developmental progress.
  • Owned and prioritized product backlog.
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Contacted proper stakeholders to discuss regarding the project scope and timelines.
  • Managed multiple projects effectively in demanding environment with tight deadlines.

• Worked on creating the API schema for back-end API development capabilities.

• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Senior Business Analyst/Scrum Master

Guardian Life Insurance Company of America/Aon
08.2016 - 08.2021
  • Worked with clients, business partners and technology partners to identify, define, interpret and clarify scope of problems/issues in terms of business and/or system requirements and processes.
  • Actively involved in story creation, managing epics, features in Jira.
  • Worked upon and successfully implemented a project for the company's backend insurance tool.
  • Demonstrated experience of conducting onsite business process reviews and requirement gathering sessions with stakeholders in India and USA region.
  • Documented and communicated complex business needs into clear, actionable systems requirements by creating user stories, process flows.
  • Created various reports in tableau to show case the data in different form.
  • Resolved conflicts and negotiated agreements in order to reach win-win solutions to disagreements and clarify misunderstanding.
  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
  • Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Prepared and Reviewed BRD's, Process control Charts, Training materials and Business Logics for different business scenarios.

Senior Software Engineer

Aricent Technologies
07.2011 - 07.2016
  • Created process flow as per different business scenarios.
  • Created BRD, explaining different business scenarios.
  • Provided user requirements analysis, design and support for internal billing portal used by the company.
  • Gave demonstrations to client of how the system will work.
  • Worked with Technical/Design Teams to ensure the proposed solution meets the requirements.
  • Provided production support to the business after product release.
  • Understand the system requirements, involved in test planning, use case development, SIT, UAT, client support and bug reporting.
  • Provided the suggestion to Stakeholders about the correction of business logics.

Education

Master of Computer Application -

National Institute of Technology
05.2011

Bachelor of Science in IT (Hons) -

Kurukshetra University
05.2008

Skills

  • Product Life Cycle Management
  • Strategic Planning
  • Product Roadmaps & Vision
  • Features Prioritization and Execution
  • Product Management
  • API Schema Creation & DB Mapping
  • Stakeholder Management (Internal & Vendor)
  • Backlog Management
  • Enterprise Cloud Platform (Multi Cloud)
  • Agile Scrum & SAFe Product Development
  • Cross-Functional Team Leadership
  • Workflow Progress Management
  • Process management, Risk & CGA Analysis
  • Requirement Documentation
  • Swagger & Postman
  • MS Visio & Figma
  • Jira, Atlassian & Confluence
  • HP QC ALM

Certification

  • Certified as SAFe Product Owner/Product Manager (4.5)
  • Post Graduation in Product Management from Duke University.
  • Certified Scrum Master
  • Completed Certification in Cards & Payment Domain
  • Completed the certification of SAFe for Teams Course

Accomplishments

  • Won P&P Award for delivering the Client Billing Application.
  • Received Gold Award for the successful cloud release.
  • Received multiple Appreciations from client for successful releases.
  • Won Snap Award twice for diligent delivery of the Requirement.
  • Won Star Award for automation work which reduced 80% of the manual effort.
  • Won ACE Award for analyzing & proposing solution for around 10 Production Defects.
  • Contacted proper stakeholders to discuss regarding the project scope and timelines.
  • Managed multiple projects effectively in demanding environment with tight deadlines.
  • Broke project into epics and implementable user stories.
  • Attended Agile ceremonies, demos and production proving activities.
  • Worked on creating the API schema for back-end API development capabilities.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Timeline

Product Manager

Bank of America
12.2023 - Current

Associate Product Manager

TSYS Card Tech Services India LLP
08.2021 - 12.2023

Senior Business Analyst/Scrum Master

Guardian Life Insurance Company of America/Aon
08.2016 - 08.2021

Senior Software Engineer

Aricent Technologies
07.2011 - 07.2016

Bachelor of Science in IT (Hons) -

Kurukshetra University

Master of Computer Application -

National Institute of Technology
BHANU AHUJA