Summary
Overview
Work History
Education
Skills
Timeline
Languages

Shivam Pahwa

Manager, Saas Patform Engg & Ops.
Sohna

Summary

Innovative and goal-oriented management professional with a strong commitment to SaaS platform success. Passionate about leveraging technology to streamline processes and enhance overall efficiency within the workplace.

Overview

6
6
years of professional experience
2
2
Languages
4
4
years of post-secondary education

Work History

Manager, Saas Platform Engg & Ops.

Verdis
04.2025 - Current
  • Delivered multiple high-priority initiatives within defined timelines, ensuring consistent alignment with business goals and operational excellence.
  • Enhanced team performance and productivity by monitoring daily operations, implementing process improvements, and mentoring cross-functional team members.
  • Led architecture modernization initiatives, improving SaaS platform scalability, reliability, and robustness through strategic updates and refactoring.
  • Streamlined client onboarding workflows, enabling rapid provisioning and configuration in just a few clicks, significantly reducing time-to-value.

Senior Product Developer

Verdis
12.2021 - 03.2025
  • Led migration from traditional AWS servers to Amazon ECS, optimizing resource utilization and scalability while reducing operational overhead.
  • Managed Docker container images securely with Amazon ECR, ensuring seamless deployment and version control across environments.
  • Implemented cost-saving strategies resulting in 30%-40% reduction in AWS infrastructure expenditures post-migration, including instance right-sizing techniques and Auto Scaling policies for ECS clusters.
  • Implemented AWS CloudWatch for real-time monitoring, alerting, and log analysis, enhancing system observability and operational insights.
  • Utilized AWS X-Ray for Application Performance Monitoring (APM), enabling efficient debugging and performance optimization.
  • Integrated Opsgenie for automated alerting and incident management, ensuring swift response to critical system events.
  • Implemented high availability strategies to enhance system reliability, scalability, and fault tolerance.
  • Strengthened security by enforcing Google Workspace security best practices, including access controls, threat protection, and Data Loss Prevention (DLP).
  • Spearheaded creation of comprehensive documentation, including user guides and troubleshooting manuals, to improve product quality and streamline development processes.


Product Developer

VERDIS – (COGNEAU SYSTEM PVT. Ltd.)
09.2019 - 12.2021
  • Developed interactive dashboards with D3.js charts in AngularJS, enhancing data visualization and stakeholder insights.
  • Spearheaded analytical layer development, improving data processing and decision-making capabilities within the core system.
  • Engineered alert module with MEAN stack, ensuring timely response to critical events and enhancing product reliability.
  • Implemented comprehensive unit test cases, ensuring robustness and reliability of software modules.

Education

Bachelor of Technology - CSE - Cloud Computing

Manav Rachna International Institute
07.2015 - 05.2019

Master of Technology - CSE - Cloud Computing

Indian Institute of Technology, Patna, Patna
04.2001 -

Skills

AngularJS Development

Timeline

Manager, Saas Platform Engg & Ops. - Verdis
04.2025 - Current
Senior Product Developer - Verdis
12.2021 - 03.2025
Product Developer - VERDIS – (COGNEAU SYSTEM PVT. Ltd.)
09.2019 - 12.2021
Manav Rachna International Institute - Bachelor of Technology, CSE - Cloud Computing
07.2015 - 05.2019
Indian Institute of Technology, Patna - Master of Technology, CSE - Cloud Computing
04.2001 -

Languages

English

Hindi

Shivam PahwaManager, Saas Patform Engg & Ops.