Summary
Overview
Work History
Education
Skills
TOOLS
Certification
Timeline
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SHIVAM RAJORA

SHIVAM RAJORA

DELHI

Summary

Dedicated and results-driven Systems Associate with 1.5+ years of experience in coordinating and executing software release and managing IT changes. The release may vary depending on many variables, but my primary job profile includes to incorporate best practices that are known to generate results. Current project enhances their software's speed, quality, and efficiency by focusing release management. Also, having experience in technical support for Unix/Linux systems, SQL databases, shell scripting, computer networking, and cloud infrastructure.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Systems Associate

INFOSYS LIMITED
Bangalore
01.2023 - Current
  • Plan the release of Project Deliverables and release Life cycle.
  • Communicate the project-related tasks, such as plans, timelines, requirements, etc. between different teams.
  • Coordinate the release schedule and resources depending on the client application, planned release, and infrastructure updates.
  • Identify the risks that can delay the release and manage them, such that the scope, schedule, and quality of the release are not affected.
  • Track the progress and find issues, if any. Always work to improve the process of release.
  • Make sure that the release is planned according to the requirements.
  • Create plans for the implementation and deployments as per the release schedule.
  • Plan and give a weekly/monthly update on the release activity.
  • Schedule the CAB meetings to discuss the release schedules with the team and find roadblocks, if any.
  • Team up with relevant development teams responsible for building the automation tool used to develop and deploy the software.
  • Lead the Go-Live activities to deploy the software successfully.
  • Maintain thorough records of all change requests(i.e. Implementation Sheet, Staging Table, Dependency Tracker, Deployment Plan, Emergency Change Request(if any) etc.), decisions, and outcomes for auditing and future reference.

Education

Bachelor of Computer Applications -

MAHARAJA SURAJMAL INSTITUTE
NEW DELHI
06-2022

Skills

  • Release Management
  • Change Management
  • Incident Management
  • Risk Management
  • Analytical and Problem-Solving
  • MySQL
  • Linux Administration
  • Python Programming
  • MS Office
  • Tableau

TOOLS

  • SVN
  • Service Desk Manager
  • JIRA
  • Service Now
  • GNS3

Certification

  • LPI Linux Essentials
  • Infosys Certified ITIL Foundation Associate
  • Infosys Certified Full Stack- System Admin - Network-Beginner
  • Infosys Certified Database And SQL Professional

Timeline

Systems Associate

INFOSYS LIMITED
01.2023 - Current

Bachelor of Computer Applications -

MAHARAJA SURAJMAL INSTITUTE

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SHIVAM RAJORA