Shivam Sahil
Gurugram
Summary
Accomplished Business Analyst with a proven track record at FANFLEX PRIVATE LIMITED, specializing in data-driven decision-making and project management. Adept at gathering and analyzing business requirements, fostering client relationships, and delivering actionable insights. Skilled in SQL and Tableau for advanced data analysis and visualization. Experienced in enhancing cross-functional team collaboration, optimizing processes, and driving operational efficiency. Strong communication and leadership abilities with a demonstrated history of improving business performance and supporting strategic growth initiatives.
Overview
6
6
years of professional experience
Work History
Senior Executive –Business Analyst & Operations
IFANFLEX PRIVATE LIMITED
Gurugram
07.2023 - Current
- Negotiated contracts with vendors, ensuring optimal terms and pricing to enhance cost efficiency.
- Analyzed business performance data, generated reports, and provided forecasts to assist upper management in strategic decision-making.
- Facilitated communication between cross-functional teams, improving collaboration and workflow efficiency across departments.
- Managed and led a team of four analysts, ensuring timely delivery of high-quality outputs, and maintaining team performance.
- Planned and delivered training sessions for team members, improving their analytical capabilities and addressing skill gaps.
- Mediated and resolved internal conflicts, fostering a positive, and productive work environment.
- Proposed and approved modifications to project plans, ensuring alignment with business objectives, and timely completion.
- Reviewed project deliverables to verify quality, accuracy, and adherence to business requirements.
- Updated and maintained databases, ensuring accuracy and availability of critical business information.
Senior Associate -Business Operations
GLAMYO TECHNOLOGIES Pvt. Ltd
New Delhi
09.2022 - 06.2023
- Built and maintained strong relationships with doctors and clients, managing engagement, onboarding, and hiring.
- Coordinated operations across departments, handling General Surgery and Cosmetic categories.
- Managed OPD and IPD operations, ensuring smooth day-to-day functioning.
- Developed B2B partnerships with hospitals, clinics, and general physicians to expand the offline market.
- Acted as a Patient Support Advisor, ensuring a seamless patient experience.
- Led marketing campaigns from planning to final analysis and collaborated on webinars.
- Resolved offline market concerns and escalated critical issues to stakeholders.
- Trained junior associates and provided actionable recommendations to improve operations.
Senior Associate- Business Operations
Pristyn Care
gurugram
09.2021 - 08.2022
- Building relationships with Doctors and clients, doctor engagement - onboarding- Hiring
- Operations Coordination with the other departments & handling (Kidney Stone).
- Handling OPDs & IPDs day to day.
- Building offline market in B2B through hospitals, clinics, and general physicians
- Implementation of the marketing campaigns right from ideation to final analysis
- Prioritizing and resolving Offline market concerns and escalating serious issues to relevant stakeholders.
IT Support -Business Operations
ISolutions Technologies Pvt. Ltd
gurugram
01.2019 - 08.2021
- Recognize for delivering high-level technical support requiring diverse knowledge in specialized subject areas including numerous types of PC hardware, application software
- Assess, analyze, and troubleshoot customer issues providing resolution to problems.
- Provide technical and hardware support for both consumers and businesses for company- own manufactured machines and equipments.
- Prepared orders to deliver excellent presentation and quality standards.
- Produced high-volume orders to effectively meet customer demand.
- Guided teams in product merchandising and inventory management.
Education
MBA (Pursuing) - Data Analytics
Manipal University
Jaipur, RJB.com -
Delhi University
2021
12th Standard - Commerce
St. Crispin's Sr. Sec. School
Gurugram04.2017
10th Standard -
St. Crispin's Sr. Sec. School
Gurugram04.2015
Skills
- Knowledge of MS Office (Word, Excel, and PowerPoint)
- Accepting Challenges, Team Handling, Leadership
- Report and documentation
- Expense Management / Profitability Solution
- Project management
- Learning SQL, Tableau
Interests
- Volleyball
- Dancing
Awards & Recognition
- Awarded for unfading dedication and outstanding excellence in business operations by Mr. Abhishek Aggrawal ( Director and CEO of InfenFlex / Jobizo).
- Recognized 3 times for being the best performer of the month By Dr. Preet Pal & Archit Garg ( Founder -Glamyo Health).
- Recognized Star of the month for achieving highest number of IPD & OPD done by my categories by Dr. Shaloo Verma ( Senior VP- Pristyn care).
Contact
gurugram, India 122017
Languages
- English
- Hindi
D.O.B
13th March 1999
DECLARATION
I hereby declare that all the above said facts are true to my knowledge.
Date : (SHIVAM SAHIL)
Timeline
Senior Executive –Business Analyst & Operations
IFANFLEX PRIVATE LIMITED
07.2023 - Current
Senior Associate -Business Operations
GLAMYO TECHNOLOGIES Pvt. Ltd
09.2022 - 06.2023
Senior Associate- Business Operations
Pristyn Care
09.2021 - 08.2022
IT Support -Business Operations
ISolutions Technologies Pvt. Ltd
01.2019 - 08.2021
MBA (Pursuing) - Data Analytics
Manipal University
B.com -
Delhi University
12th Standard - Commerce
St. Crispin's Sr. Sec. School
10th Standard -
St. Crispin's Sr. Sec. School
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