Shivam Tiwari
Delhi
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Cloud Support Engineer
Comhard Technologies
Noida
06.2021 - Current
- VM creation & Managing with security updates as per company policy.
- Firewall Manage( Pfsense & Endial firewall).
- Backup Plan Monitoring with Acronis & Veeam.
- Hyper-V support.
- Network & security.
Technical Support Executive
Spectra Technologies
New Delhi
01.2019 - 06.2021
- Support on Terminal Service Plus(TS PLUS)
- Providing Solution Via Call & Mail
- Identified needs of customers promptly and efficiently.
- Developed and maintained customer relationships through effective communication and problem solving skills.
- Solving Basic cloud issues
Education
High School Diploma -
Sardaar Patel Sr. Secondary School
Delhi, India04.2018
Bachelor of Arts - Humanities
IGNOU
New Delhi, IndiaSkills
- Cloud Computing
- Vmware
- Backup Plan Monitoring
- Windows server
- Firewall
- Networking & Security
- Root Cause Analysis
- Staff assistance
- Network support
- Problem-Solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cloud Support Engineer
Comhard Technologies
06.2021 - Current
Technical Support Executive
Spectra Technologies
01.2019 - 06.2021
High School Diploma -
Sardaar Patel Sr. Secondary School
Bachelor of Arts - Humanities
IGNOU