Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Shivam Tiwari

Shivam Tiwari

Delhi

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Cloud Support Engineer

Comhard Technologies
Noida
06.2021 - Current
  • VM creation & Managing with security updates as per company policy.
  • Firewall Manage( Pfsense & Endial firewall).
  • Backup Plan Monitoring with Acronis & Veeam.
  • Hyper-V support.
  • Network & security.

Technical Support Executive

Spectra Technologies
New Delhi
01.2019 - 06.2021
  • Support on Terminal Service Plus(TS PLUS)
  • Providing Solution Via Call & Mail
  • Identified needs of customers promptly and efficiently.
  • Developed and maintained customer relationships through effective communication and problem solving skills.
  • Solving Basic cloud issues

Education

High School Diploma -

Sardaar Patel Sr. Secondary School
Delhi, India
04.2018

Bachelor of Arts - Humanities

IGNOU
New Delhi, India

Skills

  • Cloud Computing
  • Vmware
  • Backup Plan Monitoring
  • Windows server
  • Firewall
  • Networking & Security
  • Root Cause Analysis
  • Staff assistance
  • Network support
  • Problem-Solving

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cloud Support Engineer

Comhard Technologies
06.2021 - Current

Technical Support Executive

Spectra Technologies
01.2019 - 06.2021

High School Diploma -

Sardaar Patel Sr. Secondary School

Bachelor of Arts - Humanities

IGNOU

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Shivam Tiwari