Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shivam Tripathi

Shivam Tripathi

New Delhi

Summary

Results-driven professional experienced in managing client deployments and specializing in operational efficiency and resource management. Proven track record in creating comprehensive booking reports, meeting cross-utilization needs, and resolving overbooking conflicts. Adept at initiating last-minute requests and maintaining skill-wise datasets to ensure seamless operations within the Order to Cash Cycle.

Overview

5
5
years of professional experience

Work History

Senior Associate

NTTDATA
Gurugram
02.2023 - 02.2024
  • Stakeholders Management by primarily managing both offshore and onshore stakeholders staffing requests and holding meeting in order to resolve conflict by proposing appropriate solutions.
  • Supervised dedicated resources to optimize client satisfaction and increased operational efficiency.
  • During my tenure, I was involved in creating booking reports, meeting the cross-utilization needs, and reviewing overbooking conflicts.

Process Associate

Genpact India
Noida
10.2021 - 02.2023
  • Match incoming payments to corresponding invoices and accounts.
  • Review Check, ACH, Wire, and credit card payments, ensuring they are matched to open invoices.
  • Oversaw the transfer of payments between companies and resolved any discrepancies in payment allocation.

Associate

H & H Pharmaceutica LLP
Varanasi
11.2018 - 02.2021
  • Managed the production of deal documentation and setup systems for efficient ordering processes.
  • Maintained precise and comprehensive records of customer and transaction details in the system.
  • Maintained system accuracy by verifying customer and deal details for consistency and compliance.
  • Maintained efficient payment processing by implementing effective regulations, leading to fewer instances of delayed payments.

Education

Bachelor of Commerce - Accounting And Business Management

Mahatma Gandhi Kashi Vidyapith University
Varanasi
07-2018

Skills

  • Resource Management
  • Order to Cash
  • Account Receivable

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Senior Associate

NTTDATA
02.2023 - 02.2024

Process Associate

Genpact India
10.2021 - 02.2023

Associate

H & H Pharmaceutica LLP
11.2018 - 02.2021

Bachelor of Commerce - Accounting And Business Management

Mahatma Gandhi Kashi Vidyapith University

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Shivam Tripathi