Umang Tyagi
Ghaziabad,UP
Summary
Detail-oriented AR and Operations professional with 4+ years of experience in invoice processing, cash applications, and dispute resolution. Proficient in SAP FICO, Tally, and Excel automation, with a strong track record in reducing DSO and improving AR accuracy across global client accounts.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Executive-AR
R Systems International
04.2024 - Current
- Spearheaded AR operations for utility accounts across the U.S., managing invoicing cycles worth over ₹65 Cr annually, ensuring 95% on-time collections.
- Improved cash application accuracy by 35% by introducing an Excel-based tracking system and optimizing daily reconciliation processes.
- Reduced average DSO from 52 days to 38 days in under 6 months by proactively engaging with clients and implementing structured follow-ups.
- Collaborated cross-functionally with billing, client success, and legal teams to resolve complex disputes, resulting in a 25% reduction in invoice holdbacks.
- Generated weekly and monthly AR aging reports for senior management, enabling data-driven decision-making.
- Maintained 100% compliance with SOX and audit documentation requirements during external audits.
Executive – Operations
IEnergizer
10.2023 - 04.2024
- Managed high-volume invoice processing (500+ per month) for telecom and utility sector clients based in the U.S. and UK markets.
- Played a key role in resolving client billing disputes, achieving a 20% improvement in first-touch resolution rate through accurate documentation and timely communication.
- Ensured daily reconciliation of customer accounts and applied payments to the correct invoices, improving ledger accuracy by 30%.
- Prepared and shared customized MIS reports, aging summaries, and follow-up trackers with internal stakeholders to ensure visibility on overdue accounts.
Executive – Revenue Assurance
Wipro Limited
07.2021 - 10.2023
- Handled end-to-end AR and order-to-cash (O2C) functions for international clients across the U.S. and EMEA regions within a global shared services environment.
- Maintained a processing accuracy rate of 98.5% in transaction entries and account reconciliations using SAP FICO and Oracle AR platforms.
- Conducted root cause analysis on recurring payment issues and recommended process improvements, leading to a 15% drop in error escalations.
- Supported the implementation of a centralized payment tracker that improved visibility into payment cycles and reduced misapplications.
- Delivered operational reports to the team lead and finance controller, highlighting payment trends, client delays, and collection forecasts.
Education
Bachelor of Arts - Economics
CCS University
Meerut09-2021
Skills
ERP Systems: SAP FICO(AR Functions), Oracle AR, Tally ERP 9
Reporting: Advanced Excel (Pivot Tables, VLOOKUP, Power Query, Macros)
Collaboration: Outlook, MS Teams, Google Workspace
Ticketing/Workflow: JIRA, Freshdesk
Certification
Diploma in Financial Accounting
Where I worked on MS Office and Tally
Timeline
Senior Executive-AR
R Systems International
04.2024 - Current
Executive – Operations
IEnergizer
10.2023 - 04.2024
Executive – Revenue Assurance
Wipro Limited
07.2021 - 10.2023
Bachelor of Arts - Economics
CCS University
Similar Profiles
Jiban KumarJiban Kumar
Software Engineer QC at R Systems InternationalSoftware Engineer QC at R Systems International
Tarun NarulaTarun Narula
Sr. Technical Leader at R Systems InternationalSr. Technical Leader at R Systems International
Seema SinghSeema Singh
Technical Architect at R Systems InternationalTechnical Architect at R Systems International
Monica RawatMonica Rawat
Senior Consultant at Infosys LimitedSenior Consultant at Infosys Limited
Amandeep SinghAmandeep Singh
Sr. Business Development Executive at Cloud Analogy CRM Specialist LimitedSr. Business Development Executive at Cloud Analogy CRM Specialist Limited