Summary
Overview
Work History
Education
Skills
ACHIEVEMENTS
Accomplishments
Languages
Affiliations
Websites
Timeline
Generic

SHIVAM VERMA

PATNA

Summary

I have a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion. I have experience in managing and leading teams across multiple sectors. I am eager to learn, I enjoy overcoming challenges, and I have a genuine interest in Business Management and making organisations successful.

Overview

5
5
years of professional experience

Work History

Branch Manager

STAR UNION DAIICHI LIFE INSURANCE
PATNA
07.2022 - Current
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Conducted regular performance reviews for all employees in the branch.
  • Developed sales strategies to enhance market presence and customer engagement.
  • Managed a team of sales representatives to achieve departmental goals.
  • Analyzed sales data to refine approaches and improve performance.
  • Implemented sales strategies to increase market share and revenue growth.

CUSTOMER SERVICE EXECUTIVE

TATA MOTORS
PUNE
11.2021 - 05.2022
  • Resolved customer sales queries and escalations via email and WhatsApp for Tata Motors.
  • Assisted customers with inquiries regarding vehicle features and specifications.
  • Ensured compliance with company policies during customer engagements.
  • Generated sales reports and other official documentation for Tata Motors.

MARKETING INTERN | PUBLIC RELATION (PR)

PICARTZO PVT LTD
WFH
12.2020 - 02.2021
  • - Managed daily administrative tasks to support the marketing design team.
  • - Conducted qualitative market research for Studio Shodwe's latest products.
  • -Bring brand awareness among public

Education

BACHELOR IN BUSINESS ADMINISTRATION - FINANCE

INSTITUTE OF BUSINESS MANAGEMENT AND RESEARCH
PUNE
03-2024

High School Diploma -

Fatuha +2 Commerce
PATNA
01.2018

10TH

St M.G Public School
PATNA
01.2016

Skills

  • Ms Office ( Word , Excel , Powepoint ), Digital Marketing, GRAPHIC DESIGNING (CANVA)
  • Sales strategy
  • Team management
  • Market engagement
  • Customer relationship management
  • Strategic planning

ACHIEVEMENTS

Employee of the month at Tata Motors Pvt Ltd

Accomplishments

  • DUBAI DABANGS I Campaign Qualified
  • STAR PERFOMER CLUB

Languages

Hindi
First Language
English
Advanced (C1)
C1

Affiliations

  • DRIVE BUSINESS OPPORTUNITY PROGRAM

Websites

Timeline

Branch Manager

STAR UNION DAIICHI LIFE INSURANCE
07.2022 - Current

CUSTOMER SERVICE EXECUTIVE

TATA MOTORS
11.2021 - 05.2022

MARKETING INTERN | PUBLIC RELATION (PR)

PICARTZO PVT LTD
12.2020 - 02.2021

BACHELOR IN BUSINESS ADMINISTRATION - FINANCE

INSTITUTE OF BUSINESS MANAGEMENT AND RESEARCH

High School Diploma -

Fatuha +2 Commerce

10TH

St M.G Public School

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