Finacle, TCS Banca, Jira ,Power-BI,MS Office
Shivanand Audalu Rao
Functional Consultant
Bangalore,Karnataka
Summary
Banking and Technology Professional with several years of experience in Banking, Technology, Operations, Audit for leading global financial & technology institutions. Currently working as Functional Consultant with Infosys ltd with over 12 years of experience in banking domain, analyzing client/business requirements, providing customized solution, testing and implementation of Finacle products.
Overview
1
1
Certification
Work History
Functional Consultant
Infosys Ltd
- Function as the bridge between Infosys and designated client & function as the SPOC
- Worked on Finacle modules like: CASA, liabilities, Clearing CARDs
- Participated in all phases of Implementation starting from Requirement Analysis, solution documentation, Building/Development, Testing Validation, Bug Fix, Demo
- Preparing Functional/Solution documents for customization
- Functional testing of the customization developed
- Responsible for briefing the technical team about the specific requirements
- Analyzing and clarifying defects/Observations raised by bank team using tools like JIRA
- Collaborate with external and internal teams to resolve issues which arise during project planning and execution
- Manage project management logistics such as timelines, agendas, production and distribution of meeting minutes, and project status reports to various stakeholders
- Manage change request from the client by understanding the scope of work- analyzing requirement, customer approval on effort estimation, channelizing resources as per the requirement & implementation
- Consultant for a Finacle marquee client to provide advisory services (Value Realization Model and Cost Benefit Analysis – internal engagement)
Manager
IDFC Bank Ltd
- Process review & monitoring of various existing bank
- Preparing bank’s centralized SOPs & manuals for Wholesale & Commercial Banking group activities
- (Trade, CMS, Clearing, Treasury, Branch Operations etc.)
- Establishing processes and controls to enable AML and Fraud controls landscape, carry out assessment and evaluation of control measures to reduce internal and external Frauds
- Bank’s CBS project-Acted as a bridge between end user and TCS BANCA team
- Functional testing of CBS, NewGen applications
- Testing functionalities for payment, deposits, transfer, general banking operations, clearing.
Asst. Manager
Deutsche Bank
- Trade Finance: Inward & Outward Remittances, FIRC issuance
- Forex: Foreign currency buying and selling, Travel Card fresh sale, reload and refund
- Clearing: Inward & Outward Clearing, Reconciliation
- Customer Service Management: Conducting Customer Service Committee Meeting, Maintenance of Complaint/Suggestion register
- Anti-money laundering: Monitoring the daily-generated Exception reports, recording transactions.
Officer
ICICI Bank ltd Bank
- Monitoring branch operation related to Cash, Clearing, Customer service, Forex and Account Opening
- Clearing: Inward & Outward Clearing, Reconciliation
- Customer Service Management: Conducting Customer Service Committee Meeting, Maintenance of Complaint/Suggestion register
- Spearheaded end-to-end solution for all types of queries pertaining to the banking processes to customers and within the organization using Finacle CRM
- Functioned as a Solution Manager for all savings/current account queries using Finacle & CRM.
Education
Skills
Client Relations
Requirements Gathering
Adaptability and Flexibility
Business process understanding
Leadership And Accomplishments
- Recognized by the Infosys in the category of ‘Going Extra Mile.’
- Recognized by the CEO of IDFC Bank for the contribution towards smooth launch of IDFC Bank branches.
- Appreciation from the COO of Deutsche Bank for smooth implementation of DOOR workflow application.
References
Can be provided on request.
Software
Certification
CSPO- Certified Scrum Product Owner, Six Sigma White Belt Certified
Timeline
Functional Consultant
Infosys Ltd
Manager
IDFC Bank Ltd
Asst. Manager
Deutsche Bank
Officer
ICICI Bank ltd Bank
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