Shiva Narayana Sikam


Being a Payroll Specialist having experience on US payroll Process and
generating paychecks, Payroll journals and Cash Requirements.
 Processed Weekly, bi-weekly and monthly payroll for 1,000+ employees across
multiple states and provinces.
 Ensured accurate calculation and timely disbursement of salaries, bonuses, and
deductions. Conducted regular audits to identify and resolve payroll
discrepancies.
 Provided excellent customer service to employees and management regarding
payroll inquiries.
 Collaborated with HR and finance teams to ensure seamless integration of payroll
data with other accounting and employee management systems.
 Handling team, conducting new hire trainings. And supporting team as a Subject
 Matter Expert and giving training to the new hires for payroll process.
401k Retirement service
 Act as Primary point of contact for new 401k clients throughout the onboarding
process
 Working on Plan Activations for the Employees and Company
 Assigning Task to colleagues in Leads absence
 Acted as a day-to-day contact on all plan-related issues
 Also had a hands-on Quality Analysis - Internally
 Setup client accounts and ensure all necessary information is accurately entered in
to the system
 Verified all the legal documents of the Client
 Enrolling Employee as per the enrollment forms received
 Working on sub applications nearly and the main applications are Sales Force,
SunGard System, Database, HRIS, Core Advanced.Tools/Platforms: Citrix Gate
Receiver
 Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in
tax filing
 Reduced payroll errors by conducting thorough audits and resolving discrepancies
in a timely manner

 Managed bi-weekly and Weekly payroll for Amazon's US workforce,
ensuring accurate and timely processing for over 3800 employees across
multiple provinces.
 Utilized Amazon's payroll software, Workday, ADP Payforce and
PeopleSoft to process payroll, resolve discrepancies, and streamline
payroll processing procedures.
 Addressed payroll-related inquiries from employees, providing timely
resolution of issues related to pay discrepancies, Accruals, and benefits.
 Maintained high levels of employee satisfaction through effective
communication and proactive problem-solving.
 Collaborated closely with HR, finance, and tax departments to ensure
smooth payroll operations and the timely update of employee information.
 Generated detailed payroll reports for internal and external stakeholders,
including finance teams, auditors, and regulatory agencies.