SAP[fico]
Shiva Narayana Sikam
Hyderabad
Summary
Creative Process Executive with 2.5 years spent leading companies toward more efficient and cost-effective operations. Tireless in seeking potential areas of improvement. Dedicated to eliminating costly weaknesses in operational and production processes. Known for consistent, iterative progress towards maximally effective and profitable business proceedings.
Overview
3
3
years of professional experience
21
21
years of post-secondary education
8
8
Certifications
3
3
Languages
Work History
Process Executive -Data
Cognizant Technologies' India Private Ltd
10.2022 - 06.2024
- Collaborated with cross-functional teams to develop customized 401K strategies, resulting in increased client retention rates.
- Developed informative marketing materials to educate prospective clients on benefits of our firm's expertise in managing 401K plans effectively.
- Provided exceptional customer service through proactive communication about account updates, market news, or regulatory changes that may impact clients'' investments.
- Conducted thorough research on market trends to provide well-informed recommendations for clients'' 401K portfolios.
- Served as knowledgeable resource for colleagues seeking guidance on complex 401K-related issues or challenges.
- Increased overall team efficiency by streamlining internal workflows and implementing best practices for 401K administration tasks.
- Contributed to development of new business by participating in networking events and delivering informative presentations on 401K planning topics.
- Resolved complex investment issues, ensuring clients received accurate and timely information regarding their accounts.
- Streamlined account management processes for improved efficiency and accuracy in tracking client investments.
- Coordinated annual reviews of clients'' accounts, ensuring optimal performance of their investment portfolios over time.
- Maintained sensitive information with strict confidentiality and modeled ethics, professionalism and service orientation in employee interactions.
- Tracked 401K eligibility and managed enrollment and administration of company retirement and financial benefits plans.
- Responded to 403b inquiries from employees relating to enrollments, plan changes and contribution amounts.
- Reconciled HSA, FSA and 401K elections against vendor records and reported weekly demographic changes to HR, payroll and 401K vendor.
- Researched and analyzed wage, salary and other industry trends.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in timely manner.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Resolved payroll discrepancies quickly and successfully.
Trainee
Quess Corp
04.2021 - 09.2022
- Identified areas of improvement in current training programs and implemented necessary changes for better outcomes.
- Created customized training materials tailored to individual learning styles, maximizing effectiveness.
- Streamlined onboarding process for new trainees, reducing time to productivity.
- Provided ongoing support to trainees as they transitioned into their respective roles within company.
Education
MBA - Finance
Padala Rama Reddi College of Commerce & Management
Hyderabad, India 05.2019 - 05.2021
Bachelor of Arts - Commerce
HRD College of PG & Degree
Narayanaguda, Hyderabad, Telangana 05.2015 - 05.2018
High School Diploma -
Sri Chaitanya Junior College
Gudimalkapur, Hyderabad 05.2013 - 05.2015
High School -
Archangels High School
Kalimandir, Hyderabad 04.2001 - 05.2015
Skills
Document Processingundefined
Certification
Certified in Business Communication
Accomplishments
- Played as a crucial team player in Internal Cognizant league and won the match
- Received Fastest learner Certificate from project director and client
- Received Ace of the Team award
- Received BlueBolt award
- Received Pinnacle Award
Software
JAVA script
Core Java
Angular
Css
HTML
NODE JS
MS Office
Timeline
Process Executive -Data
Cognizant Technologies' India Private Ltd
10.2022 - 06.2024
Trainee
Quess Corp
04.2021 - 09.2022
MBA - Finance
Padala Rama Reddi College of Commerce & Management
05.2019 - 05.2021
Bachelor of Arts - Commerce
HRD College of PG & Degree
05.2015 - 05.2018
High School Diploma -
Sri Chaitanya Junior College
05.2013 - 05.2015
High School -
Archangels High School
04.2001 - 05.2015
Certified in Business Communication
Certified in Excel
Certified in Advance Excel
Certified in Payroll
Certified in Risk Management
Certified in Tally Prime
Certified in 401k services
SAP[FICO] End user
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