Shivangi Gupta
Human Resorces
Yamunanagar
Summary
Dynamic Business Development Manager with a proven track record at RDS Solutions, excelling in relationship building and decision-making. Successfully negotiated long-term agreements, significantly expanding the client base. Adept at identifying new business opportunities while fostering strong connections with key stakeholders, driving growth and enhancing organizational success.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Business Development Manager
RDS Solutions
10.2025 - 02.2026
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Human Resources Manager
NVISH
CHANDIGARH
06.2020 - 07.2021
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Human Resources Manager
Sparta Telecom
04.2019 - 04.2020
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
- Motivated employees through special events, incentive programs, and constructive feedback.
Telecounselor
Frankfinn Institute Of Air Hostess Training
07.2018 - 02.2019
- Provided exceptional customer service while addressing concerns or questions from both current and prospective students, maintaining a high level of professionalism at all times.
- Maintained detailed records of all interactions with prospective students, ensuring accurate tracking of leads and follow-up activities.
- Enhanced student enrollment rates through effective communication of program benefits and admission requirements.
- Conducted extensive research on educational trends and industry updates, staying informed on relevant changes that could impact student decision-making processes.
Telemarketer
One Point One Solutions
10.2017 - 03.2018
- Followed up with customers to solicit further sales.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Recorded and updated customer information in online systems.
Education
Bachelor of Arts - Fashion Design
INIFD
Chandigarh, India 04.2001 -
High School Diploma -
DAV Public School
Surajpur, India 04.2001 -
Skills
Business development
Timeline
Business Development Manager
RDS Solutions
10.2025 - 02.2026
Human Resources Manager
NVISH
06.2020 - 07.2021
Human Resources Manager
Sparta Telecom
04.2019 - 04.2020
Telecounselor
Frankfinn Institute Of Air Hostess Training
07.2018 - 02.2019
Telemarketer
One Point One Solutions
10.2017 - 03.2018
Bachelor of Arts - Fashion Design
INIFD
04.2001 -
High School Diploma -
DAV Public School
04.2001 -
Hobbies
Designing
Music
Dance