SHIVANGI PANDEY

• Managing client delivery vertical, providing support for 3 digital products
• Performed gap analysis to identify areas of improvement
• Improved business direction by prioritizing customers and implementing changes based on collected feedback
• Directing project team calls and facilitating key Agile ceremonies such as backlog refinement, sprint planning, sprint demos, sprint review, deployment and release management, and retrospectives
• Developing and maintaining over 50+ knowledge articles and product artifacts to enrich the user experience within the community
• Promoting a collaborative work environment spanning across Technology, Design, and Business Management/Users
• Reviewing test cases, assisting in testing processes, and reviewing QA test results to further conduct UAT.
• Successfully managed vendor relationships to ensure seamless delivery and achieve project objectives.

● Enhanced the efficiency of the development process by optimizing expectations in mobile development, resulting in increase in productivity

● Developed comprehensive functional design specifications, incorporating all requirements and prototypes to ensure a seamless application delivery

• Conducting Business requirements gathering workshops with client
• Migration of data from source systems (SAP) to designated target systems
• Mapping and documenting business processes
• Work with management to prioritize business and information needs using agile methodology.