Shivangi Singh
Prayagraj
Summary
MBA graduate with a focus on marketing and practical experience as an assistant manager in retail banking. Expertise in customer portfolio management, financial product sales, and cash operations. Demonstrated success in enhancing customer satisfaction, cross-selling initiatives, and driving revenue growth.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
BRANCH RELATIONSHIP OFFICER
AXIS BANK LTD
EAST DELHI, INDIA
02.2025 - Current
- Oversaw management of high-value customer portfolio through strategic relationship building and tailored client servicing.
- Enhanced customer satisfaction and retention through tailored financial advisory services.
- Oversaw accuracy in cash operations and vault management to uphold compliance with audit standards.
Education
Master of Business Administration - FINANCE AND MARKETING
Lovely Professional University
Phagwara, IN-PB01-2025
Bachelor of commerce - ACCOUNTANCY AND BUSINESS
University of Allahabad
Prayagraj, IN-UP01-2023
Skills
- Financial advisory
- Compliance assurance
- Strategic relationship management
- Portfolio management
- Data analysis
- Analytical thinking
Languages
English
Proficient
C2
Hindi
Proficient
C2
Certification
- Management of Field Sales by NPTEL [Marketing]
- Training in Valuation Modelling by AcmeGrade Finance
- Achieve professional excellence in Python for data science issued by IBM
- Course on The artificial intelligence foundation
Timeline
BRANCH RELATIONSHIP OFFICER
AXIS BANK LTD
02.2025 - Current
Master of Business Administration - FINANCE AND MARKETING
Lovely Professional University
Bachelor of commerce - ACCOUNTANCY AND BUSINESS
University of Allahabad