Shivangi Suresh
Senior Student Success Specialist
Banglore
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Mentoring and guiding students to achieve their desired goals by motivating and understanding them.
- Work well under pressure, managing team, picking 10-50 inbound calls everyday and having a regular conversation with kids, understand their issues respect to technical, educational and related doubts.
- Experienced Student success success specialist with over 1 year and 8 months of experience in academic industry. Excellent reputation for resolving problems and improving customer satisfaction.
- Have received the "ACE PERFORMER" for the quarter (August 2022.)
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Student Success Specialist
Think and Learn Private Limited (byjus)
Bangalore
04.2021 - Current
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs.
- Met firm deadlines while applying results-driven and goal-oriented methodology to teaching initiatives.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Organized, detailed and excellent track record of working well under pressure to meet deadlines.
Education
Bachelor of Arts - Corporate Secretaryship
University of Madras
Madras 06.2017 - 05.2020
Skills
Strategic decision-making
Timeline
Student Success Specialist
Think and Learn Private Limited (byjus)
04.2021 - Current
Bachelor of Arts - Corporate Secretaryship
University of Madras
06.2017 - 05.2020
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