Summary
Overview
Work History
Education
Skills
Timeline
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Shivani

Banker
Narwana

Summary

Goal-driven banking professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills. Familiar with diverse banking and investment products, deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
3
3
years of post-secondary education
1
1
Language

Work History

Banker

PNB BANK
Saharanpur
05.2022 - Current
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Evaluated client financial positions and identified most appropriate banking products.
  • Opened, closed, and updated accounts for customers.
  • Balanced teller drawers and ATM cash.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Collaborated with other departments to confirm compliance with banking procedures and regulations.
  • Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.

Education

M.Sc - Mathematics

Kurukshetra University
Kurukshetra
08.2019 - 02.2022

Skills

Consumer banking

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Timeline

Banker

PNB BANK
05.2022 - Current

M.Sc - Mathematics

Kurukshetra University
08.2019 - 02.2022
Shivani Banker