Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer

SHIVANI AGARWAL

Software Engineer
Bangalore

Summary

To earn a challenging position which can optimally tap my technical skills and creativity and to be a part of Innovative team that paves an opportunity for my career growth and empowerment. Equipped with the knowledge of various technical aspects related to Technical Support. Analyzing and understanding of product activities including its advancements, guidelines, regulations, operations and statutory compliances of the industry.

Overview

5
5
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Support Analyst

Accenture India Pvt Ltd,
11.2021 - Current
  • Working as member of the UNIX team actively worked on RedHat Linux, servers in handling requests. Creating and managing Virtual Machines and Templates, worked snapshots of Virtual Machines.
  • Involving in system capacity planning and troubleshooting issues related to new builds, performance and troubleshooting Responsibilities: Installation of RHEL (RedHat Enterprise Linux).
  • Worked on Shell scripts to run, kill and Monitor jobs for Server.
  • Managed and installed software packages using YUM and RPM and created repository files for offline servers.
  • Installation, Configuration, Administration and Upgrade of Redhat Linux Operating systems.
  • Configured volume groups and logical volumes, extended logical volumes for file system growth needs using Logical Volume Manager (LVM) commands.
  • Mounting,Unmounting, troubleshooting and mounting File systems on Linux Environment
  • Configured various services, devices as well as applications of UNIX servers and worked with the application team to customize the environment.
  • Managing incidents, service request, problem ticket and change request for production and non-production servers.

Software Engineer

Tech Mahindra Pvt. Ltd
08.2018 - 11.2021
  • Involved in pre and post deployment, migration and maintenance activities.
  • Work on special requests to do data catch up.
  • Ensure that the critical jobs meet SLA every day.
  • Extensively worked with Informatica Performance tuning Involving source level, target level and map level.
  • Managing ticket dispatch, trouble management and ticket resolution.
  • Resolving the issues, understanding the full warehouse flow in the base and providing upgrades for the same
  • Manage and Implementing CR in production

Education

B.Tech - Computer Science

KIET Engineering College
08.2013 - 06.2017

High School Diploma -

Dayawati Modi Central Board
04.2012 - 05.2013

10th -

Dayawati Modi Central Board
03.2010 - 04.2012

Skills

    Linux

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Timeline

Support Analyst

Accenture India Pvt Ltd,
11.2021 - Current

Software Engineer

Tech Mahindra Pvt. Ltd
08.2018 - 11.2021

B.Tech - Computer Science

KIET Engineering College
08.2013 - 06.2017

High School Diploma -

Dayawati Modi Central Board
04.2012 - 05.2013

10th -

Dayawati Modi Central Board
03.2010 - 04.2012

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SHIVANI AGARWALSoftware Engineer