Summary
Overview
Work History
Education
Skills
Professional Experience
Certification
Industry Sectors
Languages
Timeline
Generic
SHIVANI BHANDARI

SHIVANI BHANDARI

Summary

Technical Lead with 7+ years of Salesforce experience, specializing in Lightning and Apex development. Led system functionality enhancements and automation initiatives, ensuring compliance with service level agreements. Acknowledged for strong problem-solving skills and dedication to high code quality, driving customer-focused innovations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Technical Lead

Tavant
Noida
06.2021 - Current
  • Developed Lightning Community, Apex classes, and triggers to enhance system functionality.
  • Configured custom objects, metadata, and profiles to streamline user access.
  • Established page layouts and email templates to improve overall user experience.
  • Managed field dependencies and workflows to automate business processes.
  • Implemented entitlement and milestones to ensure compliance with service level agreements.
  • Executed deployment change sets with unit testing to uphold code quality standards.

Programmer Analyst

Cognizant
06.2019 - 05.2021
  • Managed development of multiple modules across various project lifecycle stages.
  • Leveraged Agile methodologies within CI/CD environment to adapt to changing business needs.

Software Engineering Trainee

Saasfocus
06.2018 - 12.2018
  • Leveraged extensive hands-on experience to develop and design Salesforce applications tailored to customer requirements, ensuring optimal functionality and user experience

Education

Bachelor of Technology (B.Tech) - Computer Science & Engineering

DIT University
Dehradun
04-2018

Skills

  • Salesforce Lightning and administration
  • Sales Cloud and Service Cloud
  • Agile methodologies
  • Apex development
  • Workflow automation
  • Technical documentation
  • Team leadership
  • Code quality assurance
  • Project management
  • Test-driven development

Professional Experience

Technical Lead / Senior Software Engineer
Tavant | May 2021 – Present
Projects:

  • Snow Vehicle Manufacturer: Managed product warranty processes using a Salesforce managed package.
    Role: SSE / Technical Lead
    Responsibilities: Developed and tested business functionality, ensured quality delivery.
  • Energy & Power Solutions Company: Oversaw warranty and claims management for batteries, inverters, and generators via a managed Salesforce solution.
    Role: Technical Lead
    Responsibilities: Led a team, resolved complex issues, deployed critical functionality.

Software Engineer
Previous Projects (Various Clients)

  • Consumer Newspaper Engagement Platform (Apr 2020 – Apr 2021):
    Managed customer communication, campaign tracking, and subscription reminders.
    Responsibilities: Core functionality implementation.
  • Consumer Credit Reporting Platform (Sep 2019 – Apr 2020):
    Provided ongoing support and ticket resolution for a finance client.
    Responsibilities: Application support and maintenance.
  • Not-for-Profit Health Insurance Provider (Jan 2019 – Aug 2019):
    Supported Salesforce-based product offerings and services for Australia’s largest NFP insurer.
    Responsibilities: Development and testing of Salesforce functionality.

Certification

  • Salesforce Platform Developer I (PD1)
  • Salesforce Platform Developer II (PD2)
  • Salesforce Platform App Builder
  • Salesforce Administrator
  • Sales Cloud Consultant

Industry Sectors

  • Media
  • Automobile
  • Health Insurance
  • Manufacturing

Languages

  • English
  • Hindi
  • Nepali

Timeline

Technical Lead

Tavant
06.2021 - Current

Programmer Analyst

Cognizant
06.2019 - 05.2021

Software Engineering Trainee

Saasfocus
06.2018 - 12.2018

Bachelor of Technology (B.Tech) - Computer Science & Engineering

DIT University

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SHIVANI BHANDARI