ADITYA TYAGI
Ghaziabad
Summary
Dynamic leader with a proven track record at HDFC Ergo General Insurance Ltd., adept in operations management and customer relationship management. Elevated from Deputy Manager to Manager within a year, showcasing exceptional team leadership and business development skills. Expert in leveraging marketing and sales techniques to surpass goals, with a strong foundation in MS-Office and interpersonal communication. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
Work History
Manager
HDFC Ergo General Insurance Ltd.
12.2022 - Current
- Currently handling HDFC BANK LTD which is the key partners in HDFC Ergo General Insurance Ltd
- Banca vertical
- After merger deals in all general insurance products like Motor, Health etc
- Taking care of product wise and overall Market Ratio, LR and H&L of the channel partner
- Provide training session to new associates in channel in the class room, and one on one sessions
- Looks after the claims of the customers by coordinating with the dedicated teams
- Achievement :- Joined as Deputy manager and got promoted within a year as a Manager
Cluster Manager
Care Health Insurance Ltd.
09.2022 - 12.2022
- Currently handling PNB housing & Bajaj Finserv which are the key partners in Care Health Insurance Ltd
- NBFC-Banca vertical
- Handling team of nine relationship managers for generating Business
- Taking care of product wise and overall Market Ratio, LR and H&L of the channel partner
- Provide training session to new associates in channel in the class room, and one on one sessions
- Looks after the claims of the customers by coordinating with the dedicated teams
UNIT SALES MANAGER
ICICI LOMBARD GIC LTD
09.2018 - 08.2022
- Working in Key Relationship Group channel of ICICI Lombard GIC Ltd
- Currently looking IIFL Housing finance Ltd for Mortgage Insurance & Direct DSA
- Team Management – Managing Staff Strength of 40 officers’ & managing their efforts to increase productivity
- Building and maintaining relationship with channel staffs to generate business
- Achieving sales by maintaining proper co-ordination & communication with the channel staff for lead generation & and it’s closer
- Arranging promotional activities to generate business
- Providing after sales service to the customers for their claim & other issues
- Organizing and providing training to channel partner’s staff, sales executive on various GI products
- Organizing activities to promote & create awareness of various GI products for increasing their sales
- Setting up new MIS & sales processes for increasing team productivity & effectiveness
CVMO
KOTAK MAHINDRA BANK LTD
11.2016 - 09.2018
- Responsible for relationship management for a portfolio of customers
- Responsible for Cross Sell, enhancing relationship with existing customers, Customer service to walk in customers
- Selling of Investment products like Mutual Fund, Insurance & Current account & Saving account
- Managing Operations like A/c opening, Fixed Deposit, Lockers, etc
- Responsible for generation of referrals from internal database and new customer acquisitions
- Generating business through cross sell of all products and services of the Bank
- Retention of accounts: Enhance the value of existing portfolio of current account & saving account customers
- Overall Cost Management and staff productivity
Computer Operator
Bala Ji Computers
Ghaziabad
06.2011 - 07.2016
Education
Graduation - B.Com
RIMT College
Ghaziabad01.2013
Intermediate -
Bhagirath Sr. Sec. School
Ghaziabad01.2010
High School -
Bhagirath Sr. Sec. School
Ghaziabad01.2008
Diploma - Computer
Rani Laxmi Bai Computer Training Institute
Ghaziabad, UPSkills
- Good Communication Skills
- Ready to take responsibility
- Quick Learner and Good Interpersonal Skills
- Six month Diploma in Computer from Rani Laxmi Bai Computer Training Institute, Ghaziabad UP
- MS-Office
- Internet
- Operation Systems (XP, 2000, 98, Vista, Win7, Win8, Win10)
- Marketing
- Team leadership
- Sales techniques
- Key performance indicators
- Goal setting
- Business planning
- Customer service
- Performance evaluations
- Sales management
- Disciplinary techniques
- Networking strategies
- Salesforce management
- Decision-making
- Operations management
- Customer relationship management (CRM)
- Relationship building
- Business development
Disclaimer
I hereby declare that the above information is correct and true to the best of my knowledge and belief.
Languages
- English
- Hindi
Personal Information
- Father's Name: Shri Dinesh Tyagi
- Date of Birth: 12/02/92
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Affiliations
Business Target Achiever with a track record of consistently delivering top performance
Accomplishments
- Best Performer Award, [KOTAK BANK LTD]
- Best Achiever Award
- Promoted to a higher position within one year,( HDFC ERGO )
Timeline
Manager
HDFC Ergo General Insurance Ltd.
12.2022 - Current
Cluster Manager
Care Health Insurance Ltd.
09.2022 - 12.2022
UNIT SALES MANAGER
ICICI LOMBARD GIC LTD
09.2018 - 08.2022
CVMO
KOTAK MAHINDRA BANK LTD
11.2016 - 09.2018
Computer Operator
Bala Ji Computers
06.2011 - 07.2016
Graduation - B.Com
RIMT College
Intermediate -
Bhagirath Sr. Sec. School
High School -
Bhagirath Sr. Sec. School
Diploma - Computer
Rani Laxmi Bai Computer Training Institute
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