Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Shivani Modage

Belagavi

Summary

Excellent relationship-building, multitasking, and decision-making skills. Passionate Deputy Manager with superb customer service and leadership talents. Adept in investigating and handling customer issues and complaints. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Overview

6
6
years of professional experience

Work History

Deputy Manager

Axis Bank
Belagavi
09.2019 - Current
  • Started with grade as Assistant Manager Handled cash counter for two years and promoted to Deputy Manager and handled front desk for more than 3 years
  • Experience of handling Audit
  • Implemented new operational procedures to enhance customer experience.
  • Completed day-to-day duties accurately and efficiently.

Education

MBA - FINANCE AND MARKETING

Gogte Institute of Technology
Udyam Bag Belgaum
06-2019

Skills

  • Performance monitoring
  • Operational procedures
  • Cash handling
  • Customer service
  • Audit management
  • Team leadership
  • Conflict resolution
  • Inventory management
  • Problem solving
  • Excellent communication
  • Customer relationship management (CRM)
  • Multitasking Abilities
  • Communication skills

Accomplishments

  • Family fiesta achievement for completing target of Term deposits , and CASA value
  • Have been awarded for OSCAR completing the target in life insurance Business
  • Qualified at regional level contest in Life insurance Business

Languages

English , Hindi , marathi, kannada
First Language

Timeline

Deputy Manager

Axis Bank
09.2019 - Current

MBA - FINANCE AND MARKETING

Gogte Institute of Technology
Shivani Modage