Shivani Mohapatra

• Deployed cloud-based transportation management solutions for clients in the EMEA and US regions, spanning multiple sectors.
• Acted as an SME to address customer requirement queries for successful and expedited implementation.
• Identified gaps between customer needs and current product functionality, driving enhancements.
• Highlight extensions to base products as needed.
• Conducted end-user evaluations to identify usability enhancements.
• Integrated Gen AI into products to optimise user experience.

• Guided Discovery & Ideation for Australian retail client to enhance Order Management & Inventory Availability.
• Led a two-month workshop to align current processes with industry benchmarks.
• Engineered an intermodal Transport Management System integrating logistics execution processes.
• Created comprehensive functional workflows.
• Facilitated requirement grooming sessions in Agile environment.

• Hi Tech Domain:

Created worldwide takeback process tailored for out-of-warranty and discarded systems.

Directed solution design for a bid management platform, enhancing per-unit bid value from ~$30 to ~$120 in 10 months.

Cut response duration from 5 days to mere seconds.

Developed predictive analytics models addressing critical parts shortages and demand planning.

• Telecommunication Domain:

Forecasted and planned spare parts demand for EMEA while managing inventory valued at approximately $60M.

Designed NPI inventory strategies, achieving 95% material availability.

• Oil & Gas Domain:

Collaborated with a Fortune 50 Oil & Gas enterprise on a $6M initiative.

Offered technology support using a control tower equipped with automated dashboards.

Spearheaded data management initiatives, optimizing workflows and documentation.