Shivani Singh
Agra
Summary
Results-oriented Senior Project Manager in Client Services known for high productivity and efficient task completion. Skilled in strategic planning, risk management, and client relationship building. Excel at communication, leadership, and problem-solving to deliver projects on time and within budget.
Overview
14
14
years of professional experience
Work History
Senior Project Manager, Client Services
iMAD Research
12.2020 - Current
- Led cross-functional teams to execute client projects on time and within budget.
- Worked closely with stakeholders to define business objectives and develop strategies for meeting those objectives.
- Monitored sensitive projects to ensure timely progress and compliance.
- Acted as liaison between project management team and suppliers for seamless project delivery.
- Prioritized project management to align with team objectives.
- Mentored junior project managers in best practices and effective methodologies.
- Facilitated onboarding for new team members and explored innovative solutions.
Project Manager
WiseWorks Research (Torfac Now)
02.2020 - 11.2020
- Managed project delivery, ensuring excellence in outcomes.
- Reviewed all quality parameters and delivered projects at least a day early.
- Managed Adhoc, Wave, and Tracker projects, ensuring adherence to guidelines and specifications.
- Work with sales team and suppliers to ensure the delivery should be smooth and proper expectations are set to client.
- Provided regular updates to clients, enhancing transparency in project progress.
Contract Basis
WiseWorks Research (Torfac Now)
09.2018 - 02.2020
Associate Project Manager
WiseWorks Research (Torfac Now)
11.2017 - 09.2018
- Led successful delivery of multiple projects, ensuring alignment with client expectations.
- Set timelines to meet overall project timelines and manage deliverables to meet client schedules.
- Collaborated with client to develop comprehensive project plan, clarifying objectives and deliverables.
- Provided regular updates to client on fieldwork progress, ensuring adherence to planned project scope.
BDE
RAMTeCH Software Solutions Pvt. Ltd
Noida
03.2014 - 03.2015
- Conducted research on service-related companies to gather relevant data.
- Managed client relationships to increase business & identify new opportunities for company;
- Assisted marketing manager and team with daily tasks and responsibilities.
- Provided a weekly schedule of planned activities and generated time-phased and qualified reports on achievement and activities.
- Followed up new business opportunities and setting up meetings.
BDE
GO India Property
Noida
05.2013 - 01.2014
- Cultivated client relationships and pursued new business opportunities to enhance engagement.
- Coordinated and distributed weekly schedules of planned activities to optimize team workflow.
Executive Finance & Accounts
MODCON
Agra
04.2012 - 03.2013
- Compiled and analyzed financial information;
- Resolved accounting discrepancies and irregularities;
- Administered employee files and records in order to ensure accurate payments & allowances;
- Supported Account manager on all day-to-day activities.
Education
Master of Business Administration - Finance
JAYPEE Business School
Noida01-2012
Bachelor of Technology - Chemical Engineering
JAYPEE Institute of Engineering & Technology
Guna, M.P.01-2010
Senior Secondary - Physics: Chemistry: Math
CBSE Board
01-2006
Higher Secondary -
CBSE Board
01-2004
Skills
- Project management
- Vendor management
- Client relationship management
- Market strategy
- Data analysis
- Strategic prospecting
- Excel and PowerPoint
- Project scheduling
- Team leadership
- Collaboration and teamwork
- Communication skills
- Presentation skills
- Problem solving
- Client support
Accomplishments
- Recognized as a performer for the quarter and employee of the month. Recognized and rewarded multiple times for revenue and quality.
Personal Information
Date of Birth: 12/04/88
Timeline
Senior Project Manager, Client Services
iMAD Research
12.2020 - Current
Project Manager
WiseWorks Research (Torfac Now)
02.2020 - 11.2020
Contract Basis
WiseWorks Research (Torfac Now)
09.2018 - 02.2020
Associate Project Manager
WiseWorks Research (Torfac Now)
11.2017 - 09.2018
BDE
RAMTeCH Software Solutions Pvt. Ltd
03.2014 - 03.2015
BDE
GO India Property
05.2013 - 01.2014
Executive Finance & Accounts
MODCON
04.2012 - 03.2013
Master of Business Administration - Finance
JAYPEE Business School
Bachelor of Technology - Chemical Engineering
JAYPEE Institute of Engineering & Technology
Senior Secondary - Physics: Chemistry: Math
CBSE Board
Higher Secondary -
CBSE Board