Summary
Overview
Work History
Education
Skills
Additional Information
Certifications And Tools
Timeline
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Shivani Sinha

Shivani Sinha

Associate Manager- HR Shared Services
Noida

Summary

HR professional with over 12+ years of diverse experience across IT, Banking, and ITES industries. Proven expertise in achieving organizational goals through strategic planning in Talent Acquisition, HR Shared Services, and HR Operations. Adept at managing multiple projects, driving process improvements, and ensuring effective deliverables. A skilled leader eager to contribute to organizational growth with a blend of experience and proven capabilities.

Overview

15
15
years of professional experience
3
3
Languages

Work History

Associate Manager - Global HR Services

HCLTech
05.2023 - Current
  • Spearheaded HR Shared Services as an in-house sourcing center, delivering standardized support services across 59 countries for 220,000 employees
  • Managed a team of 25, overseeing the complete employee life cycle from hire to retire
  • Established and monitored SOPs, SLAs, Process Flow and targets, leveraging Power BI dashboards to drive data-driven improvements
  • Collaborated with WPC leaders for project allocation of bench employees
  • Revised and implemented policies reflecting employee sentiments and management decisions
  • Supported organizational audits and process improvements

Associate Manager - Talent Acquisition

HCLTech
04.2021 - 04.2023
  • Directed end-to-end hiring processes using vendors, job portals, internal movements, and employee referrals
  • Built strong relationships with delivery leaders to ensure consistent hiring support
  • Developed SMEs within the team to enhance joining rates and understanding of open positions

Associate Manager - Talent Acquisition & Vendor Management

Capgemini Technology Private Limited
02.2018 - 04.2021
  • Fulfilled resource requirements through external hiring, partner hiring, and employee referrals.
  • Specialized in IT, ITES, FS, and SAP hiring, collaborating with delivery heads to align resource supply with business priorities.


Associate - HR Shared Services

HCL Technologies
08.2016 - 08.2017
  • Oversaw workflows across systems like Leave Management, Timesheets, and Exit Management.
  • Managed HRIS activities and database administration.

Assistant Manager - HR

Eben Telecom Pvt. Ltd.
07.2012 - 02.2014
  • Led the HR team in delivering comprehensive HR services
  • Managed offer generation, salary negotiations, onboarding, and recruitment reporting (MIS)
  • Oversaw employee relations, payroll, and performance management
  • Designed and implemented HR policies and procedures

Senior Recruiter

Orange I
05.2010 - 06.2012
  • Conducted end-to-end recruitment for IT, BFSI, and ITES industries
  • Analyzed team performance and ensured target achievement
  • Maintained client relations to understand requirements and source suitable candidates

Education

MBA - Human Resources

Madurai Kamraj University

Bachelor of Science - undefined

Awadh University

Skills

Additional Information

Strong leadership skills with experience managing cross-functional teams., Proven ability to handle multiple stakeholders and streamline HR operations for global organizations.

Certifications And Tools

  • Expertise in SAP HR modules and inbuilt HR tools.
  • Proficient in Power BI and advanced management reporting.

Timeline

Associate Manager - Global HR Services

HCLTech
05.2023 - Current

Associate Manager - Talent Acquisition

HCLTech
04.2021 - 04.2023

Associate Manager - Talent Acquisition & Vendor Management

Capgemini Technology Private Limited
02.2018 - 04.2021

Associate - HR Shared Services

HCL Technologies
08.2016 - 08.2017

Assistant Manager - HR

Eben Telecom Pvt. Ltd.
07.2012 - 02.2014

Senior Recruiter

Orange I
05.2010 - 06.2012

Bachelor of Science - undefined

Awadh University

MBA - Human Resources

Madurai Kamraj University

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Shivani SinhaAssociate Manager- HR Shared Services