Shivani Thakur
Chennai
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and Improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Coordinator
Equitas Small Finance Bank
09.2025 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to team objectives in fast-paced environment.
Executive - VRM Business
Aditya Birla Financial Shared Services Limited
09.2022 - 09.2025
- Mitigated business risks by working closely with staff members and assessing performance
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement
Education
B.Com -
Ethiraj College For Women
Chennai12th - Commerce
Little Flower Matriculation Hr Sec
Chennai10th -
Temple Park Matriculation School
ChennaiSkills
Small business development
Customer communication
Sales reporting
Goals and performance
Report creation
Lead generation
Strong enthusiasm
Relationship management
Accomplishments
- Rewarded for intraorganizational competition from the CEO of the Company and won a Goa Trip
Hobbies and Interests
- Solo traveling
- Meditation
- Singing
Certification
Investment banking
Languages
- English, B2 Upper Intermediate
- Hindi, B2 Upper Intermediate
- Tamil, A2 Elementary
Declation
The information presented in this resume accurately reflects my qualifications and experience.
Timeline
Sales Coordinator
Equitas Small Finance Bank
09.2025 - Current
Investment banking
08-2025
Executive - VRM Business
Aditya Birla Financial Shared Services Limited
09.2022 - 09.2025
B.Com -
Ethiraj College For Women
12th - Commerce
Little Flower Matriculation Hr Sec
10th -
Temple Park Matriculation School