SUBHAMAY DALAI
CONTAI
Summary
Technical Executive experienced in enhancing operational efficiency and driving strategic initiatives. Achieved improved workflow and timely project deliveries through implementation of new tracking systems and fostering collaboration across teams. Focused on managing diverse business relationships, talent recruiting, and promoting company offerings to drive business growth.
Overview
1
1
Language
1
1
Certification
3
3
years of post-secondary education
5
5
years of professional experience
Work History
TECHNICAL EXECUTIVE (SALES & MARKETING)
ELEGANT STEEL (SHAKAMBARI GROUP)
CONTAI
05.2026 - 06.2026
- Conducted market research and analysis to identify potential business opportunities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Developed and implemented strategies to increase executive efficiency.
- Supported executive leadership in planning and executing company-wide initiatives effectively.
- Coordinated cross-departmental communication to improve project alignment and execution.
- Analyzed workflow processes to identify bottlenecks and recommend solutions.
- Assisted in the implementation of new tracking systems for production workflows.
- Established relationships with key partners and vendors to ensure successful project outcomes.
- Created reports summarizing progress against organizational goals and objectives.
- Organized and facilitated regular meetings with senior management teams.
- Developed strategic initiatives to enhance operational efficiency in steel production.
CUSTOMER SERVICE ENGINEER(SALES & MARKETING)
AMBUJA CEMENT(ADANI GROUP)
EGRA
02.2025 - 04.2026
- Collaborated with sales teams to address customer feedback and improve service delivery.
- Identified customer needs and provided solutions to meet their requirements.
- Diagnosed equipment issues and recommended appropriate solutions to clients.
- Provided technical support for customer inquiries regarding product specifications.
- Handled escalated customer inquiries in a professional manner.
- Assisted in training new staff on customer service protocols and systems.
- Conducted follow-up calls to ensure client satisfaction with services provided.
- Assisted with the development of customer service policies and procedures.
- Worked closely with engineering teams to develop innovative strategies for improving customer service quality standards.
- Maintained positive working relationship with fellow staff and management.
- Conducted workflow analysis, space design or cost comparison analysis.
CONSTRUCTION SITE ENGINEER AND TECHNICAL OPERATOR
KNC AGRO LIMITED
PICHHABONI, RAMNAGAR, PURBA MEDINIPUR
04.2022 - 01.2025
- Supervised daily construction activities for project compliance and safety adherence.
- Coordinated with subcontractors to ensure timely completion of work tasks.
- Conducted site inspections to monitor progress and enforce quality standards.
- Implemented safety protocols to minimize risks during construction operations.
- Communicated regularly with clients regarding progress updates or changes in scope.
- Conducted engineering site audits to collect structural, electrical and related site information.
- Identified areas needing improvement in terms of efficiency or safety measures.
- Prepared estimates for material costs based on analysis of drawings or specifications.
- Developed project schedules and managed resources to ensure timely completion of construction activities.
- Completed daily site visits to evaluate work quality and identify deficiencies.
- Resolved problems encountered during the course of a project such as delays or budgetary overruns.
- Inspected and monitored construction sites to ensure safety regulations were met.
- Supervised the installation of equipment, machinery and tools at job sites.
- Planned and managed construction projects for commercial and industrial development.
- Monitored work performance to make sure it was completed according to specifications and within budget constraints.
JUNIOR ENGINEER
ALLIED INFRASTRUCTURE AND PROJECT PRIVATE LIMITED(BASICALLY CONTRACTOR)
SABIRA,ODISHA
08.2021 - 12.2022
- Assisted in project planning and design for infrastructure initiatives.
- Collaborated with senior engineers on technical specifications and reviews.
- Assisted in developing engineering plans for projects.
- Assisted senior engineers in designing experiments or tests.
- Conducted site inspections to ensure compliance with safety regulations.
- Monitored operations in order to ensure compliance with safety regulations.
- Surveyed sites, collected measurements, and assessed project conditions.
- Prepared technical documentation and reports for project reviews.
- Operated engineering software for design simulations and analysis tasks.
- Analyzed data from experiments or field work to determine design feasibility.
- Developed and implemented test procedures for quality control.
- Prepared estimates and budgets.
- Supported project managers in coordinating project schedules and resources.
- Communicated with subcontractors to clarify project requirements and timelines.
- Participated in team meetings to discuss project progress and challenges.
- Coordinated with vendors to obtain necessary parts or supplies.
- Maintained updated records of materials used in production processes.
- Performed inspections of finished constructions.
- Performed maintenance activities on equipment according to schedule.
- Documented technical specifications for new products during development process.
- Utilized mathematical skills and understanding of engineering principles to design new products.
Education
BATTALA ANANDAMOYEE HIGH SCHOOL (WBBSE)
BATTALA,RAMNAGAR, PURBA MEDINIPUR , West BengalDIPLOMA IN CIVIL ENGINEERING - CIVIL ENGINEERING
CONTAI GOVERNMENT POLYTECHNIC (WBSCTVESD)
DARUA,CONTAI,PURBA MEDINIPUR , West Bengal 01.2017 - 01.2020
RAMNAGAR RAO HIGH SCHOOL (WBCHSE)
BALISAI,RAMNAGAR, PURBA MEDINIPUR , West BengalSkills
- Sales
- Marketing
- Account management
- Client management
- Negotiations expert
- Contract negotiations
- Business planning
- Strategic thinking
- Market analysis
- Branding
- Public speaking talent
- Networking
- Media relations
- Project management
- Project planning
- Operations management
- Budget forecasts
- Financial management
- Profit and loss
- Cost management
- Financial oversight
- Risk management
- Business planning
- Small business development
- Community outreach
- Policy development
- Training
- Staff training
- Performance evaluations
- Problem resolution
- Technical support
- Customer service
- Customer-oriented
- Team leadership
- Teamwork
- Team player
- Workflow planning
- Negotiation skills
- Communication skills
- Leadership skills
- Leader
- Income generation
- Sales analysis
- Workplace safety
- Case development
- Product delivery
- Branding
- Leader
- Networking
- Media relations
Languages
English
First Language
Certification
- CERTIFICATE COURSE IN DIGITAL MARKETING
- CERTIFICATE COURSE IN CIVIL ENGINEERING AUTOCAD 2D
- CERTIFICATE COURSE IN COMPUTER OPERATING SYSTEM
Timeline
TECHNICAL EXECUTIVE (SALES & MARKETING)
ELEGANT STEEL (SHAKAMBARI GROUP)
05.2026 - 06.2026
CUSTOMER SERVICE ENGINEER(SALES & MARKETING)
AMBUJA CEMENT(ADANI GROUP)
02.2025 - 04.2026
CONSTRUCTION SITE ENGINEER AND TECHNICAL OPERATOR
KNC AGRO LIMITED
04.2022 - 01.2025
JUNIOR ENGINEER
ALLIED INFRASTRUCTURE AND PROJECT PRIVATE LIMITED(BASICALLY CONTRACTOR)
08.2021 - 12.2022
DIPLOMA IN CIVIL ENGINEERING - CIVIL ENGINEERING
CONTAI GOVERNMENT POLYTECHNIC (WBSCTVESD)
01.2017 - 01.2020
BATTALA ANANDAMOYEE HIGH SCHOOL (WBBSE)
RAMNAGAR RAO HIGH SCHOOL (WBCHSE)