Shivank Chaturvedi
Relationship Management , Sales , Support and Operations
Summary
Experienced professional with a strong background in problem-solving and interpersonal skills. Dedicated to resolving customer inquiries and providing exceptional service to drive revenue growth. Passionate about delivering top-notch customer service and contributing to company success. Excels in fast-paced environments and thrives on exceeding customer expectations. Eager to leverage skills and experience to make a positive impact within a dynamic team environment.
Overview
3
3
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Customer Relationship Manager
Angel One
02.2023 - Current
- Company Overview: Angel One Limited, formerly known as Angel Broking Limited, is an Indian stockbroker firm.
- Customer relationship management, sales targets, demat opening, lead generation
- Angel One Limited, formerly known as Angel Broking Limited, is an Indian stockbroker firm.
Tele Associate
Indiamart
05.2022 - 01.2023
- Company Overview: Indiamart is India's largest online B2B marketplace, connecting buyers with suppliers.
- Solving customer queries, obtains client information by connecting them with telephone calls, verification or etc
- Indiamart is India's largest online B2B marketplace, connecting buyers with suppliers.
Education
Bachelor of science -
Bundelkhand university
01.2017 - 2019.01
Higher secondary - undefined
SVM inter college
CCC Diploma - computer concepts
NIELIT
Skills
- Team leadership
- Innovative thinking
- Relationship management
- Effective negotiation
- Problem-solving skills
- Strategic leadership skills
Communication
Time management
Email engagements
Flexibility
Decision making
Creativity
Certification
Customer relation management by Udemy
Timeline
Customer Relationship Manager
Angel One
02.2023 - Current
Customer relation management by Udemy
06-2022
Tele Associate
Indiamart
05.2022 - 01.2023
Diploma on computer concepts by NIELIT
08-2017
Bachelor of science -
Bundelkhand university
01.2017 - 2019.01
Higher secondary - undefined
SVM inter college
CCC Diploma - computer concepts
NIELIT
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